- Entergy (Little Rock, AR)
- …position:** + 2 years Call Center experience + 1 year workforce management including forecasting and analytics + Technical Skills: + Proficiency in ... **Job Title:** Workforce Management WFM Invoicing and Forecasting...Recognize and reward outcomes **Job Segment:** HR, Manager, Compliance, Call Center , Procurement, Management , Human… more
- Mass Markets (VA)
- …+ Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + Strong ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- ABM Industries (Chicago, IL)
- **Overview** **Job Summary Details:** **We are seeking a motivated and experienced Call Center Operator to join our dynamic customer service team.** **Benefit ... location, and alignment with market data.** **We are seeking a motivated and experienced Call Center Operator to join our dynamic customer service team. As a… more
- City Wide Facility Solutions (Lenexa, KS)
- …+ Bachelor's degree in Business, Marketing, Operations, or related field. + 5+ years in call center management with a strong focus on outbound sales or ... Are you an experienced Call Center Manager or Leader with...methodologies like Lean, Six Sigma, or Agile. + Oversee workforce management , including staffing models, scheduling, and… more
- ChenMed (Miami, FL)
- …training and customer service program initiatives. + Identifies quality standards for the call center and develops processes meant to evaluate training programs. ... recorded calls to identify effectiveness and efficiency of the call center . + Organizes and conducts training...quality audits/evaluations. + Serves as primary back up for Workforce Management . + Performs other duties as… more
- Kaleida Health (Buffalo, NY)
- …equity and inclusion where diversity is valued and celebrated!_ **Position** Director of Call Center **Location** US:NY:Buffalo | Management | Full-Time ... **Director of Call Center ** **Location:** **Larkin Bldg @...expanding access and after-hours care, and creating a scalable workforce model. It also serves as a key driver… more
- Savers | Value Village (El Paso, TX)
- …of call center technologies such as dialer, IVR, ACD, and workforce management + High level organizational skills and attention to detail + Excellent ... ** Call Center Supervisor** **Candidates** **must be...** Call Center Supervisor** **Candidates** **must be located in El...peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A… more
Recent Searches
- Part Time Computer Programming (United States)
- Senior Manager Software Engineering (Virginia)
- data analyst senior consultant (United States)
- project director visual merchandising (United States)
Recent Jobs
-
DevOps Engineer
- KBR (Chantilly, VA)
-
Specialist, Software Engineering
- L3Harris (Lynchburg, VA)
-
Senior Principal Engineer Software (Data Loss Prevention Pipeline Java)
- Palo Alto Networks (Santa Clara, CA)
-
Autonomy Software Developer
- General Atomics (Beavercreek, OH)
Related Job Searches:
Call,
Call Center,
Call Center Management,
Call Center Workforce,
Center,
Management,
Workforce,
Workforce Center,
Workforce Management