- Americor (Irvine, CA)
- Americor is seeking a Compliance Call Monitor to join our remote team. As a Compliance Call Monitor , you will audit calls in accordance with strict ... our outstanding service and commitment to excellence. Responsibilities: + Monitor 2-4 lines of business. + Higher Targets -...- Regularly exceeding minimal targets by 5%. + Daily call monitoring per the predefined sampling criteria. + Analyze… more
- Dudek (CA)
- …construction project in California and Nevada. A Cultural Resource Monitor must possess sufficient understanding of cultural resource materials (historic ... environmental conditions and challenges + Previous experience as a cultural resource monitor during construction + Ability to operate field equipment, including GPS… more
- Robert Half Office Team (Woodland Hills, CA)
- …Lead, coach, and develop a team of customer service representatives and supervisors. + Monitor call center performance metrics (eg, service levels, call ... Description We are currently seeking a Call Center Customer Service Manager to join our...Center Customer Service Manager to join our team. The Call Center Customer Service Manager is responsible for overseeing… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …of the contract and any issues that disrupts/will cause a disruption to services. + Monitor the call queue and ensure adequate coverage to answer calls within a ... Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live ... of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement...to resolve all customer water and sewer related concerns; monitor and review Cisco work flows; update and ensure… more
- Beacon Mobility (Belton, MO)
- …opportunity you have been looking for! Pay Rate: $14.00/hour To speak with a recruiter - Call [###] The Bus Monitor will help students board the bus, depart from ... DS Bus Lines Inc. Part-time School Bus Monitor . Are you tired of working nights, weekends,...responsibilities are the most important tasks of the Bus Monitor . Benefits Available + Medical Fixed-Payment Indemnity + Dental… more
- Novo Nordisk (Brooklyn, NY)
- …use of physician samples and stock items . Ensure timely and accurate transmission of DCS call data . Monitor and reinforce the use of the Sales Force Automation ... of monthly highlight reports as directed . Develop and monitor performance against regional budgets . Ensure timely and...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... and accurate resolution of customer inquiries, issues, and complaints. + Monitor and evaluate customer service interactions to maintain high-quality standards. +… more
- Ace Hardware (Decatur, AL)
- …CSR & Dispatch team shifts to ensure adequate phone coverage during business hours. Monitor call volume patterns and adjust staffing accordingly. + Ensure the ... fill the role of **Customer Service Supervisor** . The Call Center team and operations are responsible for delivering...the value of choosing AHHS. + Create, manage and monitor follow-up campaigns and sequencing for all unsold estimates.… more
- Microsoft Corporation (Annapolis Junction, MD)
- …necessary. + Acts as a Designated Responsible Individual (DRI) working on call to monitor system/product feature/service for degradation, downtime, or ... to help support your features by actively participating in an on- call rotation (DRI), which includes creating/updating SOPs, Troubleshooting Guides, monitoring… more
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