- Raytheon (Tewksbury, MA)
- …XML, JSON, and Markdown.Develop tools to automate testing, deployment, and monitoring of hardware test environments.Qualifications You Must Have Typically requires a ... skiing and snowmobiling. Massachusetts is recognized as one of the best states to call "home." The salary range for this role is 101,000 USD - 203,000 USD.… more
- Three Saints Bay (Denver, CO)
- **Level 1 Junior Alarm Call Center Monitoring Support Associate (4693)** Location **Denver, CO** Job Code **4693** \# of Openings **4** Apply Now ... industry leader, is seeking services a **Level 1 Junior Alarm Call Center Monitoring Support Associate** to join our team in **Denver, Colorado.** **Position… more
- Three Saints Bay (Denver, CO)
- **Level 2 Senior Alarm Call Center Monitoring Support Associate (4456)** Location **Denver, CO** Job Code **4456** \# of Openings **2** Apply Now ... industry leader, is seeking services a **Level 2 Senior Alarm Call Center Monitoring Support Associate** to join our team in **Denver, Colorado.** **Position… more
- PennyMac (Pasadena, CA)
- …achieve aspirations of homeownership through the complete mortgage journey. Job Overview The call monitoring analyst will review a defined percentage of calls ... experience is being offered. The analyst will score calls, maintain the call monitoring database, generate reporting, identify and perform training as a result… more
- Bank OZK (Ozark, AR)
- …service skills, and adherence to policies and procedures through reoccurring side-by-side call monitoring . + Leads monthly touch base meetings with agents ... Job Purpose & Scope The Call Center Manager is responsible for providing guidance...specific Customer Care Center location and is responsible for monitoring Key Performance Indicators (KPIs), implementing process improvements, and… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Responsible for weekly scheduling and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and ... KPIs, including talk time, make busy time, LuxSell attempt rate, and call monitoring scores. + Functions as the process expert for the overall reservation… more
- Mass Markets (Tampa, FL)
- …and processes to monitor the quality and effectiveness of collections activities, including call monitoring , audits, and compliance reviews. + Identify areas for ... be responsible for overseeing and managing the collections operations within the call center environment. Your role involves leading a team of collections… more
- Cardinal Health (Little Rock, AR)
- …well as educate and influence others on those requirements. **Qualifications:** + Call monitoring /audit experience preferred. + Case audit experience preferred. ... + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service/quality background experience. + Excellent verbal and written communication… more
- Cardinal Health (Juneau, AK)
- …as well as educate and influence others on those requirements. **Qualifications** + Call monitoring experience preferred + Case Audit Experience preferred + HS ... Diploma, GED or technical certification in related field or equivalent experience, preferred + 3+ years experience in related field, preferred + Must be able to work 7am-7pm CT Monday - Friday **What is expected of you and others at this level** + Effectively… more
- AECOM (Fairfax, VA)
- …better world. Join us. **Job Description** **AECOM** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) ... screening process. + Constantly operating a computer and other monitoring equipment while sitting or standing at a desk...of the operations. + Previous experience working in a call center, customer service, 911 Operator or dispatching environment.… more
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