- AECOM (Atlanta, GA)
- …world. Join us. **Job Description** **AECOM** is actively seeking an experienced Traffic Monitoring Call Center Supervisor for employment in Atlanta, GA. ... +2 or more years prior experience as a Traffic Monitoring Operator or other related experience + Must pass...co-workers (internal customers) and Customers Willingness to be on call 24/7 and respond to after-hours call … more
- Citigroup (Jacksonville, FL)
- …+ For issues identified with the calls being monitored, review findings with the Call Monitoring Team Supervisor and business owners to confirm validation ... Manager, is responsible for the execution of activities associated with the Call Monitoring program for NAM Consumer Wealth Management (CWM) in addition to Post… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor ** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** ... Supervisor provides leadership and coordinates activities of the call center department. To best serve its clients and...Senior Management and clients. + On an ongoing basis, monitoring the phone system and Team queues to ensure… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To be considered for… more
- AECOM (White, GA)
- …us. **Job Description** **AECOM** is actively seeking an experienced Traffic Monitoring Operator Supervisor . Transportation Management Center (TMC) and CHAMP ... +2 or more years prior experience as a Traffic Monitoring Operator or other related experience. + Must pass...co-workers (internal customers) and Customers Willingness to be on call 24/7 and respond to after-hours call … more
- Mass Markets (Mesilla, NM)
- …_ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to ... as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients.… more
- ICF (Orange, CA)
- …technologists to challenge the status quo. **Job Summary** ICF is seeking a skilled ** Call Center Supervisor ** to join our team. This role involves reviewing ... planning through data analysis and reporting. . Oversees and improves daily call center operations by monitoring system performance, identifying and resolving… more
- Stanford Health Care (Newark, CA)
- …team plays a vital role in supporting patients throughout their healing journey. The Supervisor of Patient Dining ( Call Center) oversees call center ... while maintaining service excellence. Responsibilities also include staff scheduling, monitoring coverage, and managing downtime situations using established procedures.… more
- Philadelphia Gas Works (Philadelphia, PA)
- …Gas Delivery Company in the region. Become part of the PGW Team! **Supverisor, Call Center Operations** The Customer Affairs Supervisor manages a small work ... visiting a Customer Service Center or contacting the Customer Call Center regarding PGW services. The incumbent is responsible...standards and providing technical support to the team. The supervisor is responsible for the overall quality of work… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee ... RESPONSIBILITIES Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring… more
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