- Arnot Health (Watkins Glen, NY)
- …exceptional patient experience by handling incoming and outgoing calls, providing efficient call routing , and supporting administrative tasks that maintain a ... We are currently seeking a motivated and customer-focused Outpatient Call Center Assistant to support our Watkins Glen Primary...+ 6 Paid Holidays Key Responsibilities: Client Service & Call Management + Answer, manage, and direct high volumes… more
- Fun Town RV (Fort Worth, TX)
- …on Priority 7 Tasks via the Task Command Center and alert users of overdue tasks. Call Routing & Support + Hot transfer calls to the appropriate party or ... department efficiently. + Check phone lines each morning and report issues to the supervisor promptly. Lead Monitoring + Monitor the New Leads Report for Parts and Service to ensure timely response. + Use Interact to confirm lead parsing and assist with lead… more
- TEKsystems (New York, NY)
- …technical teams and business leaders to design, develop, and maintain IVR's and call flow routing for DTMF and advanced speech applications. Lead implementation ... specialized disciplines: network security, wireless network, and IP telephony, call center, etc. These candidates are coming on board...of 4500 end users to the Cloud for the call center. They should all be experienced in Cloud… more
- Grand Canyon Education (Phoenix, AZ)
- …and clear and concise dialog. + Maintain contact center quality standards; effective call control, verbiage, routing , and customer service to establish meeting ... Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online...Position Summary/Purpose: Grand Canyon Education (GCE) is seeking a Call Center Specialist (NFWS) to support the mission of… more
- Leidos (San Antonio, TX)
- …requests and ensure accuracy. + Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules. + Perform fault analysis ... partitions, route lists and device profiles. + Configure Cisco or Juniper routing and switching devices. + Support distributed firewall infrastructure. + Develop… more
- ISYS Technologies (TX)
- …requests and ensure accuracy. + Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules. + Perform fault analysis ... partitions, route lists and device profiles. + Configure Cisco or Juniper routing and switching devices. + Support distributed firewall infrastructure. + Develop… more
- Baylor Scott & White Health (Dallas, TX)
- …clinical operations. + Support and enforce UC security policies, voice gateway configurations, call routing plans, and dial plans. + Provide mentorship and ... H.323, MGCP, QoS, voice gateways, QoS, media resources, dial plan architecture, call routing , and inter-cluster communications + Experience with Cisco ISR/ASR… more
- Amentum (Fort Shafter, HI)
- …+ Experience with: + Cisco Unity Connection (CUC) + Cisco Unified Communications Manager ( call routing ) and or Avaya Aura soft switches. + Cisco Meeting Server, ... UC aspects (Voice, Video, Data) providing management and troubleshooting of VoIP Call managers, multipoint control units (MCUs), and Telepresence Servers within the… more
- Leidos (Baltimore, MD)
- …Node.js, Python or Java for development. + 3 years of experience in designing call routing & messaging. + Excellent interpersonal and communication skills. + ... Connect Developer experience. + Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing , Live Chat. + Experience with… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- …a typical day as a member of our Customer Service Team. Your role as a call center representative involves: + Routing phone calls to the appropriate people + ... Call Center Representative Full Time - Position is...comparing shipped and ordered quantities + Pulling Home Depot routing through Transplace and forwarding to shipping + Handling… more
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