- Help at Home (Chicago, IL)
- …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily operations of the ... contact center, ensuring customers are receiving the highest level...customer issues and serve as an escalation point for contact center agents including BPO partner. Analyzing contact… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will act ... as a consultant to contact center leadership, providing complex information with broad operating...workforce management platform within the AbbVie Complete Access (ACA) contact center. Responsible for the development of the capacity… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Utility Billing to join our team in CHICAGO, ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service and contact center… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, initiatives, and ... standards. Additionally, the Leader researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance… more
- Fiserv (Frisco, TX)
- …on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in building ... and supporting core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Service Technology stack. + Integrate leading-edge AI solutions… more
- Fiserv (Alpharetta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in building ... and supporting the core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead… more
- Dignity Health (Rancho Cordova, CA)
- …of regular travel to offices throughout California.** **Position Summary:** The Manager, Contact Center is expected to provide visionary leadership to maximize the ... delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care consistent… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 78849 Posted On 08/20/2025 **Job Overview** SC Data Center, Inc., an affiliate of ... direct marketing catalog and e-Commerce companies-is seeking a **Director of Contact Centers** to lead our customer experience strategy and operations. This… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of CCaaS ... ( Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be pivotal in… more
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