- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, ... **Key Responsibilities and Duties** + Develops and executes on high-level contact center strategies and plans ensuring alignment with the department's short-term… more
- Centene Corporation (Topeka, KS)
- …workplace flexibility. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- Fiserv (Alpharetta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in ... building and supporting the core Contact Center applications, leveraging modern technologies and automation to power exceptional customer experiences-both… more
- Dignity Health (Rancho Cordova, CA)
- …of regular travel to offices throughout California.** **Position Summary:** The Manager, Contact Center is expected to provide visionary leadership to maximize ... service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 78849 Posted On 08/20/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL structured environments. **Key… more
- Huron Consulting Group (Van Buren, AR)
- …to create sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team, you will ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for… more
- Wawa, Inc. (IA)
- …**Schedule:** 2nd Shift 7:30pm - 11:30pm (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other end ... store Associates and customers reach out to for a multitude of needs. Our Contact Center Representatives are proud to be part of our beloved brand that is… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
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