- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent(s) to work part time schedule. This position works in a ... + Answer and document all incoming calls in accordance with Contact Center procedure + Learn contract specific protocols to facilitate performance goals… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- Leidos (Indianapolis, IN)
- …The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager** to lead resource and technical ... operations for an established federal agency omni-channel contact center program. In this role, you will oversee program execution, drive enhanced customer… more
- GE Appliances, a Haier company (Louisville, KY)
- …and execute an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, ... ethical frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy & Operations **Location** USA,… more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in ... building and supporting the core Contact Center applications, leveraging modern technologies and automation to power exceptional customer experiences-both… more
- Leidos (Indianapolis, IN)
- …the way we do business. The Leidos Civil team is seeking an accomplished ** Contact Center Content Specialist** to join our federal-agency omni-channel contact ... enhancements. Your responsibilities will include crafting, refining, and assessing contact center -specific content, along with creating engaging training… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager** to lead our federal-agency omnichannel contact ... **What you will do:** + Oversee daily operations of the contact center to ensure efficient and effective service delivery, managing staffing, scheduling,… more
- Henry Ford Health System (Detroit, MI)
- GENERAL SUMMARY: The Director of Contact Center is a senior leader responsible for delivering operational excellence across patient/customer access contact ... tactical organizing, and the operational oversight of the patient facing Contact Center and the patient billing customer service and financial assistance teams.… more
- Zoom (Denver, CO)
- What you can expect: We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a ... segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires teamwork, excellent… more
- Dignity Health (Rancho Cordova, CA)
- …of regular travel to offices throughout California.** **Position Summary:** The Manager, Contact Center is expected to provide visionary leadership to maximize ... service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care… more
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