- Epsilon, Inc (Greenville, SC)
- ** Contact Center Agent I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're ... and navigate the Patent and Trademark systems with ease. **An average day:** As Contact Center Agent I, you will be the primary point of contact… more
- Suburban Propane (Syracuse, NY)
- …coordinates implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent ... We're looking for a **Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain data… more
- Parexel (Baltimore, MD)
- **Work Location** : onsite in Baltimore, MD At Parexel, the **Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system) + Scheduling screening… more
- DHL Express, Inc. (Tucson, AZ)
- …YOUR career with DHL today ** DHL is currently hiring for a **Service Agent ** . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves...perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves...to receive other benefits and privileges of employment. Please contact us to request accommodation. References Visible links 1.… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent… more
- Morley (Lansing, MI)
- …Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted ... or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +...to participate in the application or interview process, please contact ###@morleynet.com . Thank you for your interest in… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** The Software Engineer Principal is responsible for joining our Contact Center space and contributing to the software design, software ... + 6-8 years of relevant work experience + Preferred experience with Contact Center and AI/Conversational AI technologies, including: Google CCAI/CCaaS, Google… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …make a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing the initial evaluation of technical complaints ... CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical complaints. Essential Functions Act as… more
- Home Depot (Atlanta, GA)
- …like Google Cloud (preferred), AWS, Azure etc + Experience with multi agent programming frameworks like Google Vertex Conversation Builder, ADK, LangGraph, AutoGen ... etc + Experience with text classification, sentiment analysis, entity recognition, and language modeling to analyze and understand customer interactions. + Hands-on experience with building and fine-tuning generative models like GPT, Gemini, and Llama for… more
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