- Emory Healthcare/Emory University (Atlanta, GA)
- …_development,_ and leadership programs + And more **Description** **Overview:** + The Director , Contact Center Workforce Management is responsible for ... consistent operational performance and exceptional patient experience. + The Director partners with contact center ...patient experience. + The Director partners with contact center leadership to design and implement… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** Location: Bentonville, AR **Group Director , Contact Center - Operations and Marketplace Seller Support** Overview ... As the Group Director of Marketplace Seller Support Strategy & Operations, you...requires a visionary leader with deep experience in eCommerce contact center operations, a passion for delivering… more
- CARMAX (Richmond, VA)
- …+ Experience managing, training and mentoring others in IT SaaS platforms, specifically contact center tech. + Able to easily motivate and inspire team ... the way your career should be! **ABOUT THIS JOB** **:** The Director , Technology provides technology solutions and services that help deliver CarMax's strategic… more
- BJC HealthCare (St. Louis, MO)
- …job qualifications and relevant work experience) **Additional Information About the Role** ** Director , Pre-Arrival Contact Center with BJC HealthCare** This ... a team of 185 FTE's and needs to understand contact center platforms to include forecasting volumes...supervision of the Vice President of Patient Access, the director will have BJC system-wide responsibilities over people and… more
- Huron Consulting Group (Van Buren, AR)
- …leaders to create sustainable solutions that drive meaningful results. As a Senior Director , Contact Center Managed Services Leader with our Healthcare ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for… more
- Peckham, Inc. (Grand Rapids, MI)
- …your application so we can gain a complete view of your experiences* Peckham Inc. - Director of Contact Center Solutions POSITION SUMMARY The Director of ... DUTIES AND RESPONSIBILITIES include the following: + Coordinate the preparation of contact center proposals, business plans, proposal work statements and… more
- Mass Markets (Mesilla, NM)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... as a trusted partner in the industry. The Associate Director is responsible for the management and development of...operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned… more
- Mass Markets (Wichita, KS)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... ourselves as a trusted partner in the industry. The Director is responsible for the management and development of...operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned… more
- Seattle Children's (Seattle, WA)
- The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational leadership for the organization's centralized ... ambulatory contact center operations. Reporting to the Associate...tools to enable an outstanding patient scheduling experience. The Director will also be responsible for leading and developing… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
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