- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge , training, and content - including (but not limited to) the ... Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities....writing in American English. + Experience working at a contact center and deep knowledge … more
- Mass Markets (Killeen, TX)
- …(preferred). + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO... to lead the QA function in our BPO contact center . You will be responsible for… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment… more
- VetsEZ (Washington, DC)
- We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government contact center program. This role ... + Experience working with VA or other federal healthcare contact center programs. + Familiarity with federal...+ Familiarity with federal contract reporting requirements and call center compliance standards. + Knowledge of telephony… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support...+ Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) preferred… more
- Connexus Energy (Ramsey, MN)
- We're looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat,...including customer information systems (CIS) + Experience and/or demonstrated knowledge in leading/managing projects Nice to have: + Five… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... delivery process. Leveraging your skills, you'll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating… more
- CoreSite (Denver, CO)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... **This position starts the beginning of November 2025. Senior Manager - Data Center Operations Role: As...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...A Customer Service Supervisor works closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- City of New York (New York, NY)
- …to the next; rotating Sunday coverage; and holiday coverage; - Work with Data Center Manager to re-balance staff between shifts as necessary to ensure minimum ... Job Description Shift Manager - Data Center Operations FISA...& Coordination with other NYC Agencies using FISA-OPA Data Center - Serve as point of contact … more