- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Centene Corporation (Sacramento, CA)
- …and meet company strategic objectives. The Program Manager III will support Contact Center Operations within Healthnet. The Program Manager ... improve service levels and to ensure regulatory compliance through enhanced operations + Develop strategies to realize improvement opportunities, and ensure… more
- CoreSite (Chicago, IL)
- …the future of digital infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in ... CoreSite's Operations team, the Senior Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- CoreSite (Reston, VA)
- As a leader in CoreSite's Operations team, the Manager - Data Center Operations is responsible for all operational aspects and uptime of the data ... base building support systems. All Data Center Operations staff reports through the Manager -...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- ITW (Troy, OH)
- …Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a contact ... and address customer concerns in a timely manner. The manager directly manages all contact center...is consistently reinforced as a core value in all contact center operations . **Supervisory Responsibilities**… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...Center Operations to completion. The Outsource Operations Manager monitors compliance of external partners… more
- City of New York (New York, NY)
- …facilities teams on day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility: for ... workspaces; quality control for check print/handling functions; The Data Center Operations manager is an...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** **Overview** The Director of Contact Center Operations provides leadership and accountability for the contact center . The Director ... of Contact Center Operations will implement strategies to provide exceptional customer experience...progressive leadership with 3 of those years at a manager or director level. + Must have extensive knowledge… more
- State of Michigan (Lansing, MI)
- State Administrative Manager 15 - Contact Center Technology Section Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4914002) Apply ... State Administrative Manager 15 - Contact Center ...the management and progression of technology utilized across MDOS operations . Position Description -State Administrative Manager 15… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...to report to work at one of our physical contact center locations. To be considered for… more
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