- DXC Technology (Nashville, TN)
- …for our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... strong expertise + Nine or more years of customer service or other contact center operations experience + Five or more years of leadership, management… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Humana (Tallahassee, FL)
- …Operations is responsible for the daily activities for Florida Medicaid Contact Center Operations . The Manager , Consumer Service Operations works ... is looking for a strong individual to manage a contact center team of up to 200+...reside in the state of Florida. Responsibilities of the Manager , Consumer Service Operations , Medicaid include: +… more
- Intuit (San Diego, CA)
- **Overview** We are looking for a Retention Performance Manager to oversee the execution of our Saves/Retention programs for Intuit's Customer Success organization. ... develop Expert capability around the internal tools to improve saves rate and drive call contact volume to the saves team + Have a deep understanding of data to… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to ... Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts...as primary liaison between clients and contact center . The ACCM provides supervision and daily operations… more
- Intuit (Tucson, AZ)
- …and services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager , Contact Center Operations and play a vital role in ... are transforming our Customer Success function from a cost center to a value driver. We now play a...optimal outcomes. We are looking for a Sales Performance Manager to oversee the execution of sales and lead… more
- Walmart (Bentonville, AR)
- …data to identify trends, track performance, and make data-driven decisions to improve contact center operations . 13. Collaboration: The ability to ... do ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team...to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager IT Contact Center ? At Parallon, you come first. HCA Healthcare ... make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center...Technologies, and guidance/expertise for the continuous improvement of uninterrupted operations . The Manager will plan, organize, and… more
- Mass Markets (Wichita, KS)
- …organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Koniag Government Services (Chantilly, VA)
- …Technology and Infrastructure Solutions, LLC a Koniag Government Services company, is seeking Contact Center Manager to support KTIS and our government ... & Infrastructure Solutions (KTIS) is seeking an experienced and results-driven Call Center Manager to oversee our customer service operations . The ideal… more
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