- Help at Home (Chicago, IL)
- …focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily ... operations of the contact center , ensuring customers are receiving the highest level of service and quality by assisting and supporting all agents to provide the… more
- Travel + Leisure Co. (Orlando, FL)
- …inspiration into exceptional experiences for millions of travelers worldwide. The Sales/Marketing Contact Center Supervisor , Call Transfer, is accountable ... for all aspects of leading a team of sales/marketing contact center agents. They are responsible for maintaining sales integrity, driving production, and… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... education - 2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of sales or upselling experience - Experience… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor ** is responsible for managing and overseeing a ... team of call center representatives, ensuring that they meet our high standards...identify improvement opportunities + Assist the Credit and Collections Supervisor in overseeing the daily performance of credit related… more
- VetsEZ (Washington, DC)
- VetsEZ is seeking a Contact Center Quality Assurance Supervisor to lead a QA team on a Department of Veterans Affairs (VA) contact center project. ... is focused on monitoring and improving customer service performance in a contact center environment - it does not involve software testing. The candidate must… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...key performance metrics for both quality and production. The supervisor will work towards effectively managing resources, schedules, staff… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy,… more
- Mass Markets (Dallas, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **Location** **: Hybrid (Tuesday + day of choice in-office) @ Amherst Center office** ** ** **Schedule** **: Open availability required. Typically Monday-Friday,… more
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