- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: Remote Contact Center Supervisor Zeiders is...+ Serve as subject matter expert ( SME ) on the call center ... do and our commitment to quality service. Summary The Contact Center Supervisor is a...management and scheduling platforms or willingness to quickly develop SME -level expertise. + Experience with data management, quality assurance,… more
- Cupertino Electric (San Jose, CA)
- …place. Remedy gaps or inaccuracies in processes identified in audits. + Act as a Subject Matter Expert to support payroll and ensure client satisfaction. + ... **Posting Title:** Certified Payroll Specialist **Reports To:** Payroll Supervisor **Location:** San Jose, California **Salary Range:** $31.00/hour - $33.00/hour… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …support of event planning conferences. + Serve as NSWC-Corona's NCTE LVC technical and operations Subject Matter Expert ( SME ) in support of Ballistic ... sustainment; nuclear and environmental; and Australia business. The BMD FST-At-Sea SME performs engineering, operations, and project management activities in order… more
- Truist (Raleigh, NC)
- …relevant to Amazon Connect (eg, Lambda, S3, Dynamo DB) for integration** ** Contact Center Business Requirements** + **Conduct comprehensive business needs ... mitigate potential issues and ensure business continuity.** + **Collect and analyze complex contact center data to identify trends, pinpoint root causes of… more
- Mass Markets (Wichita, KS)
- …+ Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Manage remote ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- University of Oregon (Eugene, OR)
- …professionals in the day-to-day operations. This position is expected to serve as the subject matter expert while providing necessary support to the team ... Security Operations Center Dispatch Supervisor Apply now (https://secure.dc4.pageuppeople.com/apply/726/gateway/default.aspx?c=apply&lJobID=536032&lJobSourceTypeID=831&sLanguage=en-us)… more
- Help at Home (Chicago, IL)
- …other coordinators in the absence of a supervisor or team lead. + Serve as a subject matter expert ( SME ) and support both internal team and BPO ... we are part of._ **Job Summary:** The Senior Coordinator, Contact Center serves as a key member...the supervisor is present, the Senior Coordinator, Contact Center will carry out their regular… more
- HonorHealth (AZ)
- …manages the Customer Navigation Center staff, balancing work queues, serves as subject matter expert for HonorHealth's medical group practices, community ... Required Experience + 3 years of experience as a lead/supervising in a contact /call center or Customer Service Environment or Healthcare Setting - Required + 5… more
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