- Mass Markets (Dallas, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- M&T Bank (Williamsville, NY)
- …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... in the industry. We are looking for experienced call center contact tracing supervisors to support commercial...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- Mass Markets (Wichita, KS)
- …+ Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Manage remote ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …are reviewed and submitted to Contracts (Finance) in a timely manner. + Serves as a subject matter expert in contracting for Health and Peace programs at ... 's many programs and activities are available at The Carter Center (http://www.cartercenter.org/) SUMMARY: The Supervisor , Contracts and Procurement oversees… more
- AECOM (Franklin, TN)
- …Operations Procedures, training programs, and TMC website content + Serve, eventually, as a subject matter expert for the client and AECOM on TMC ... **Job Description** **AECOM** is currently pursuing an experienced **Transportation Management Center Supervisor ** to support various projects located within the… more
- State of Colorado (Rifle, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... Trades Supervisor I is a Labor Crew Supervisor for the Rifle Correctional Center (RCC),...Questions in any way to other candidates, potential candidates, subject matter experts, or any person. --I… more
- Vistra (Eddystone, PA)
- …members. **Job Description** **Job Summary** + Provide Protection and Control (P&C) leadership, P&C Subject Matter Expert ( SME ) and support for Fossil ... that are currently available and apply online. **Job Summary** Protection and Control Supervisor responsible for leading a team of P&C Technicians in supporting the… more
- Mass Markets (Wichita, KS)
- …+ Support hiring, onboarding, and disciplinary actions as needed. + Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE ... and able to report to one of our physical contact center locations. To be considered for...and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
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