- DXC Technology (Plano, TX)
- …and special projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business ... **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their...Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting… more
- Mass Markets (Killeen, TX)
- …requests, providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO ... Contact Center Technology and maintenance efforts. This position assists the Director of Contact Center Technology in providing leadership for our… more
- Walmart (Bentonville, AR)
- …members adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology , such as computer telephony integration (CTI) ... have the ability to adapt to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You have strong… more
- Insight Global (Atlanta, GA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * Proven experience in contact center technology (design, migration, or ... Description About the Role Our client is undertaking a major contact center transformation, migrating from Avaya to Cisco and integrating enterprise analytics,… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team, consisting of an IT leader ... and execute an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support,… more
- Mass Markets (Savannah, GA)
- …? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Amazon (Tempe, AZ)
- …Qualifications - 2+ years of experience managing a high-volume contact center . - Strong understanding of technology , software, and tools, including ... care and 24/7 virtual services, enhancing the patient experience through advanced technology . However, the company recognizes that much work remains in healthcare… more
- St. Luke's University Health Network (Allentown, PA)
- …access, scheduling systems, service coordination, or call centers. + Strong knowledge of contact center systems and technology . + Demonstrated success in ... ability to pay for health care. The Assistant Vice President, SLPG Access Center is responsible for leading a team of 700+ professionals to deliver exceptional… more
- The Walt Disney Company (San Antonio, TX)
- …and/or experience with other CRM platforms. + Project management experience in a contact center or technology -driven environment. + Airtable management ... work and determination. **Job Summary:** The Program Manager - Agent Technology Optimization will lead the management, enhancement, and continuous improvement of… more
Related Job Searches:
Center,
Contact,
Contact Center,
Contact Center Technology Strategy,
Director Contact Center Technology,
Technology,
Technology Manager Contact Center