- Mass Markets (Savannah, GA)
- …solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Savannah, GA)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Ford Motor Company (Allen Park, MI)
- …migration. + Provide critical operational enablement and support within the Contact Center to operational, strategy , and technology leads. + Raise, ... + Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce Service Console… more
- Deloitte (Dallas, TX)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- GE Appliances, a Haier company (Louisville, KY)
- …an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts, Builder Support, Direct-to-Consumer ... frameworks. Relocation Assistance Available. **Position** Director, Digital Innovations - Contact Center AI Strategy &...and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team,… more
- Mass Markets (Killeen, TX)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- Santander US (Quincy, MA)
- Risk Operations Strategy & Transformation- Center of Excellence (CoE) Country: United States of America **Your Journey Starts Here:** Santander is a global leader ... meet leaders across Santander. As an intern for the Santander US Process Center of Excellence (CoE), you'll gain insight into how business process management drives… more
- Access Dubuque (Dubuque, IA)
- …performance across teams. This individual will bring deep expertise in customer experience strategy and contact center innovationΓCosomeone who not only ... Director of Contact Center Operations **Colony Brands, Inc.**...marketing catalog and e-Commerce companiesΓCois seeking a **Director of Contact Centers** to lead our customer experience strategy… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...to report to work at one of our physical contact center locations. To be considered for… more
- Amazon (San Francisco, CA)
- …Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technology leaders who possess a unique balance of business knowledge, effective ... enable various AWS teams to work collaboratively with the Generative AI Innovation Center and across teams About the team ABOUT AWS: Diverse Experiences Amazon… more
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