- NTT America, Inc. (Trenton, NJ)
- …NICE Real Time Authentication; NICE Trade Recording; Avaya - Avaya Aura Core; Avaya Aura Contact Centre ; Avaya IP Office; Avaya IP Office Contact Centre ... Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + Genesys -… more
- NTT America, Inc. (Harrisburg, PA)
- …+ Certifications such as Avaya, plus 2/3 additional - + Avaya Aura Core; Avaya Aura Contact Centre ; Avaya IP Office; Avaya IP Office Contact Centre ; ... Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + Genesys -… more
- CIBC (King, NC)
- …(https://www.cibc.com/en/about-cibc.html) **What you'll be doing** You'll work in the Mortgage Contact Centre team. As a Mortgage Servicing Representative you'll ... remotely, and will only be required to be on-site on an occasional basis._ Our Contact Centre is open **Monday to Friday 8:00am to 8:00pm EST** . The start date… more
- BMO Financial Group (IL)
- …+ Knowledge of competitive marketplace and trends in product offerings. + Knowledge of contact centre operational processes and policies. + Knowledge of call ... centre technology, processes and metrics. + If a Credit...us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept… more
- CIBC (King, NC)
- …stability of service. **The start date is October 6th, 2025 or November 3rd, 2025. Our Contact Centre is open Monday to Friday, 8am to 9pm EST and Saturday ... received and signed. Follow up on leads provided by the call centre , general servicing team, information statements, discharge statements and mortgage verifications.… more
- CIBC (Chicago, IL)
- …internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre , Business Banking product management, CIBC's vendors, ... transitions and implementations, acting as the crucial point of contact , to ensure a proper transition from the other...an accessible candidate experience. If you need accommodation, please contact ###@cibc.com + You need to be legally eligible… more
- CIBC (Chicago, IL)
- …internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre , Business Banking product management, CIBC's vendors, ... transitions and implementations, acting as the crucial point of contact , to ensure a proper transition from the other...an accessible candidate experience. If you need accommodation, please contact ###@cibc.com + You need to be legally eligible… more
- CIBC (Chicago, IL)
- …internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre , Business Banking product management, CIBC's vendors, ... transitions and implementations, acting as the crucial point of contact , to ensure a proper transition from the other...an accessible candidate experience. If you need accommodation, please contact ###@cibc.com + You need to be legally eligible… more
- CIBC (Chicago, IL)
- …based on severity, risk and/or strategic business needs. Manage issue logs and Contact Centre requests. Design and implement solutions to prevent recurrence with ... abilities and we provide an accessible candidate experience. If you need accommodation, please contact ###@cibc.com + You need to be legally eligible to work at the… more
- JPMorgan Chase (Columbus, OH)
- …languages is a plus. + Experience managing teams in the Customer Service / contact centre industry preferably in the Financial Services (bank, fintech or ... service teams in a leadership capacity + 4+ years experience with Client Service / Contact Center solutions + 4+ years experience with CRM and help desk software +… more
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