- ServiceNow, Inc. (Santa Clara, CA)
- …Senior Manager , Major Incident Management** The ** Senior Major Incident Manager ** plays a critical role in managing the resolution of ... member of the Global Technical Support team, the Major Incident Manager should have both technical expertise...customer outages. + Ownership and execution of the active critical incident management process, including: Facilitating the… more
- Amazon (Goodyear, AZ)
- Description The Senior Resilience Manager (SRM) enables comprehensive security risk preparedness and response process, building resilience strategies, frameworks ... languages, criminality levels and national, political, social and security complexities. The Senior Resilience Manager works to support and sustain long term… more
- Amazon (Dallas, TX)
- …a program to define and own our internal communications strategy related to our critical incident , escalation and communications processes. As a TPM in ES2, you ... lead a central program, owning and defining our company-wide incident management and critical customer communications program....solve problems together. You will also work directly with senior leadership within Amazon acting as the "voice of… more
- Amazon (Seattle, WA)
- …to completion. The Resilience Infrastructure and Solutions organization is seeking a Senior Technical Program Manager to join our inclusive and high-performing ... The Resilience Infrastructure and Solutions organization is looking for a Program Manager with a strong delivery record and proven project management experience to… more
- Amazon (Seattle, WA)
- …new possibilities, take risks, and collaborate with remarkable people. This is a senior -level incident management role responsible for leading the incident ... for complex/ambiguous issues. - Serving as the point of escalation for critical customer issues, and building relationships with incident response teams… more
- Toyota (Plano, TX)
- …in Plano,_ _TX_ **Who We're Looking For** We're looking for a passionate and driven Incident Response Manager to play a pivotal role in managing major incidents ... resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the...senior leadership. You'll coordinate every aspect of the incident lifecycle-from response and communication to escalation, remediation, and… more
- Academy Sports + Outdoors (Katy, TX)
- …a workplace environment that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will oversee all disaster ... recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis to ensure business continuity in a large retail… more
- Google (Kirkland, WA)
- …related fields. + Experience in escalation management, executive communications, or incident commanding workflows. Preferred qualifications: + Master's or PhD in ... relevant field. + 2 years of experience in Incident Management, Triage or Security Command Center. + Excellent...Triage or Security Command Center. + Excellent problem-solving and critical thinking skills with attention to detail in an… more
- Truist (Charlotte, NC)
- …of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership role responsible ... minimal disruption to business operations. The individual will oversee major incident resolution, drive continuous improvement, and align response strategies with… more
- Netflix (UT)
- …culture, focusing on incident management and operational excellence. As the Senior Manager of the CORE Site Reliability Engineering (SRE) team, you ... for meeting reliability targets (eg SLO/SLI, error budgets etc). + Incident Management: You will manage high-severity incidents impacting Member Experience and/or… more
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