- CACI International (Sterling, VA)
- …our service delivery processes. **Responsibilities:** + Assist the lead in providing continuous service improvement ( CSI ) management across the ... Continuous Service Improvement Management...Develop and maintain performance metrics in accordance with the CSI approach + Raises issues, questions and concerns; Validates… more
- CACI International (Chantilly, VA)
- …management processes, design service level measures, and spearhead the continual service improvement ( CSI ) program. They will work closely with ... organizational goals and evolving mission needs. **Responsibilities** : + Lead the continuous improvement of the service provider model and its supporting… more
- TekSynap (Arlington, VA)
- …the Contractor designated Change lead; + Act as the lead owner for implementing and progressing Continuous Service Improvement ( CSI ) and managing CSI ... Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk...Organization (CIOO) is to provide scalable,efficient technology that enables continuous access to data securely. In support of this… more
- CACI International (Chantilly, VA)
- …the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of ... performs quality assurance management functions + Oversees quantifiable Continual Service Improvement ( CSI ) efforts +...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
- CACI International (Washington, DC)
- …the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of ... assurance management functions to maintain operational excellence. + Lead quantifiable CSI efforts, continuously improving IT service delivery and… more
- Proofpoint (Draper, UT)
- …on observed trends or quality issues. You lead with a growth mindset, identifying Continuous Service Improvement ( CSI ) opportunities, partnering with NOC ... collaboration with NOC leadership on alerting improvements. Drive Innovation and Continuous Service Improvement ( CSI ) + Conduct regular holistic… more
- Nexagen Networks Inc (Suffolk, VA)
- …integration and modernization of ITSM systems. Continuous Improvement Work on Continuous Service Improvement ( CSI ) initiatives to enhance the ... reviews. Provide recommendations on system products, program activities, and improvement actions. Program Information Technology Service Management (ITSM)… more
- News Corp (New York, NY)
- …required. + Achieve and exceed Asset Management Key Performance Indicators (KPIs). + Ensure Continuous Service Improvement ( CSI ) within Asset Management. ... accurate software asset management and license reporting. + Identify operational-level service improvement opportunities to ensure process compliance. + Support… more
- Novant Health (NC)
- … service -oriented IPK Manager to lead the development, execution, and continuous improvement of ITSM processes across Incident Management, Problem Management, ... ITIL-based processes in an enterprise environment or leading cross-functional IT service improvement initiatives, preferred. + Licensure/Certification: + ITIL… more
- CACI International (Chantilly, VA)
- …the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of ... and values across the enterprise + Oversees quantifiable Continual Service Improvement ( CSI ) efforts +...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
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