- Amazon (New York, NY)
- …autonomously. Key job responsibilities ROLE & RESPONSIBILITIES: Customer Solutions Managers ( CSMs ) are obsessed with accelerating our customer's cloud adoption and ... driving value from investments in the cloud. CSMs have ownership of customers' cloud enablement / adoption...realization for AWS customers. For effective adoption of AWS, CSMs focus on driving customers' people and operating model… more
- Columbia Bank (Bend, OR)
- …with other team members ({Commercial Portfolio Managers, Client Solutions Managers (" CSMs ") and Commercial Relationship Managers) to prepare timely, high quality and ... credit request; presents facts to, and collaborates with, Portfolio Managers, CSMs and Commercial Relationship Managers to identify key business and financial… more
- Intuit (San Diego, CA)
- …revenue and retention of IES customers. At Intuit, our Customer Success Managers ( CSMs ) are trusted advisors who ensure our customers achieve maximum value from the ... , you will lead a large-scale organization of 100+ CSMs , and Managers. You will set the vision, build...+ Lead and mentor a distributed team of 100+ CSMs through Manager 2s and Manager 1s. + Build… more
- UKG (Little Rock, AR)
- …advisor to UKG customers, partnering with Customer Success Managers ( CSMs ) to deliver strategic, architecture-driven engagements. You'll help customers align ... value realization and drive retention. **Key Responsibilities:** + Partner with CSMs to engage customer executives, engineers, and technical teams, translating… more
- Dynatrace (Detroit, MI)
- …execution of Consumption and Risk Management processes for Customer Success Managers ( CSMs ) and Customer Success Engineers (CSEs). This role will own capability ... consumption trends and needs and develop processes to support CSMs and CSEs in driving customer adoption and usage....and trends, and create risk management processes for both CSMs and CSEs. + Create, clarify, and secure approval… more
- Market My Market (Charlotte, NC)
- …development and operations. You'll collaborate closely with Client Success Managers ( CSMs ), who provide operational and administrative support, and report to the ... met and proactively addressing client concerns + Collaboration with CSMs : Work closely with CSMs to coordinate...+ Collaboration with CSMs : Work closely with CSMs to coordinate the execution of marketing activities, including… more
- Textron (Wichita, KS)
- …well as a main point of contact for less tenured Custromer Service Managers \( CSMs \)\. Works with the Service Center Team to maintain and develop a positive ... as needed, including but not limited to: - Ensuring CSMs who trasition to the service center receive adequate...are addressing in a reasonable timeframe\. - Ensure all CSMs are aware of changes in the iMRO System,… more
- Columbia Bank (Reno, NV)
- …revenues greater than $5 million. Collaborates with Client Solutions Managers (" CSMs ") and Relationship Managers to accurately present findings, including business ... to resolve any violations in a timely manner. + Partners with CSMs and Relationship Managersto offerinsights into customer financial needs, including opportunities… more
- Cancer IQ (Chicago, IL)
- …data to drive decisions and strategies for improving customer outcomes. How Our CSMs Differ from our Implementation Managers The position of CSM at CancerIQ differs ... from the role of an Implementation Manager. While CSMs own and manage the relationship with our customers,...with our customers, Implementation Managers work in tandem with CSMs to project manage both implementations of new customers,… more
- Columbia Bank (South Jordan, UT)
- …revenues greater than $5 million. Collaborates with Client Solutions Managers (" CSMs ") and Relationship Managers to accurately present findings, including business ... any violations in a timely manner. + Partners with CSMs and Relationship Managers to offer insights into customer...market environment and Bank risk tolerances. + Partners with CSMs and Relationship Managers in customer and prospect calls… more
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