- Spire Energy (Birmingham, AL)
- Customer Digital Strategy Manager Date: May 5, 2025 Location: Birmingham, AL, US, 35203 Saint Louis, MO, US, 63101 Company: Spire Inc. Summary As a Customer ... and IT leaders across Spire. + Define and implement Spire's digital customer service strategy and roadmap. + Ideate opportunities to accelerate Spire's… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ability ... + Strategic account management + Data-driven decision-making + Cross-functional leadership + Customer advocacy & digital transformation + Problem solving &… more
- Oriental Bank (San Juan, PR)
- The Advisor, Customer Intelligence & Operations ( Digital Strategy) plays a key role in executing personalized, data-driven email campaigns that drive customer ... be responsible for the management and execution of the digital onboarding and cross-selling campaigns for all customer... digital onboarding and cross-selling campaigns for all customer segments. This position will be working hybrid and… more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** The Manager, Digital Customer Experience Management (CEM) is responsible for monitoring and providing ... product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to… more
- CVS Health (Northbrook, IL)
- …do it all with heart, each and every day. **Position Summary** The Senior Manager, Digital Customer Experience will be responsible for leading the team to drive ... continuous Customer Satisfaction Initiatives within the Digital Product portfolio. This person will drive the Voice of the Customer initiatives by… more
- Philips (Cambridge, MA)
- ** Digital ** ** Customer Nurture Manager** As the Digital Customer Nurture Manager, you will play a pivotal role in shaping the current and future ... direction of our digital customer nurture capability. You will address the full customer lifecycle and be a key member of our Health Systems North America … more
- Forrester (CT)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for executing ... data to drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering a culture of… more
- NRG Energy, Inc. (Houston, TX)
- …relationships by empowering customers to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ... discover new product and services. We aim to provide a best-in-class digital experience that complements our industry-leading customer experience. **Essential… more
- American Express (Albany, NY)
- …Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic projects for these revenue ... structure how we engage with our Small Business Customers, through their primary digital Customer portal "My Card Account - MYCA" and "Blueprint as a Small… more
- CVS Health (Boston, MA)
- …with heart, each and every day. **Position Summary** As a vital member of the Digital Customer Experience Management team, this role will help to support Voice ... **Preferred Qualifications** * 2-3 years' experience with Voice of Customer , Research, and/or Digital * Proven ability to integrate multiple data points into… more
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