• GRAIL (Menlo Park, CA)
    …technology, and healthcare companies. For more information, please visit grail.com . The Customer Experience (CX) Architect is committed to and responsible for ... needs, activities, pain points, thoughts, and feelings. + Use a variety of customer experience tools and artifacts to document, visualize, and tell the story of… more
    DirectEmployers Association (10/16/25)
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  • Home Depot (Warrenton, VA)
    **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement;… more
    DirectEmployers Association (10/19/25)
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  • United Site Services (Westborough, MA)
    …in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the customer perspective in ... **Essential Functions** + Help craft USS vision for an overall Customer Experience program and contribute the Marketing perspective on ongoing cross-functional… more
    DirectEmployers Association (10/15/25)
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  • Principal Financial Group (Des Moines, IA)
    **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers related to ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
    DirectEmployers Association (10/11/25)
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  • Principal Financial Group (Des Moines, IA)
    **What You'll Do** We're looking for a ** Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary ... and communicating next steps + Identify innovative solutions to improve the customer experience and identify voice of the customer opportunities for the… more
    DirectEmployers Association (10/09/25)
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  • CommScope, Inc. (Shakopee, MN)
    Customer Experience Specialist, Req ID: 79957 Location: Shakopee, Minnesota, United States In our 'always on' world, we believe it's essential to have a genuine ... This role may be for you! We are excited about adding a ** Customer Experience Specialist** who has a team player attitude, solid interpersonal skills and an… more
    DirectEmployers Association (09/30/25)
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  • Ralliant (Albany, NY)
    …experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration of our ... digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or ecommerce platform… more
    DirectEmployers Association (10/11/25)
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  • Bluepeak (Rapid City, SD)
    …for our Communities."** **Overview of the Position Responsibilities** : The Customer Experience Specialist I will provide exceptional service support, ... and online applications/platforms. **What You Will Need:** + 1-2 years of customer service experience in the telecommunications/fiber optic industry preferred. +… more
    DirectEmployers Association (09/26/25)
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  • CommScope, Inc. (Catawba, NC)
    Customer Experience Specialist Req ID: 79956 Location: Catawba, North Carolina, United States In our 'always on' world, we believe it's essential to have a ... This role may be for you! We are excited about adding a ** Customer Experience Specialist** who has a team player attitude, solid interpersonal skills and an… more
    DirectEmployers Association (09/26/25)
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  • Home Depot (Atlanta, GA)
    **Position Purpose:** The Senior Director of Home Services Online Customer Experience and Product Management is responsible for defining and executing the vision ... and service providers. Success in this role requires a deep understanding of customer experience , associate workflows, and service provider operations. The ideal… more
    DirectEmployers Association (09/18/25)
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