- Coast Guard Community Services Command (Chesapeake, VA)
- …Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty Programs for ... CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and...revenue growth. Reporting to the Director of Marketing, the CX Manager works closely with ecommerce, merchandising,… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer ...is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex… more
- Coinbase (Boise, ID)
- …Attendance is expected and fully supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users ... Translate operational challenges into analytical deliverables that improve agent productivity, customer experience , and operational efficiency. * Develop metrics… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds What you'll do Are you ready to shape the future of local ... a frictionless and engaging experience to the Walmart customer . As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end… more
- Acxiom (Springfield, IL)
- The Manager , Customer Experience &...+ 5+ years of experience in marketing, customer experience ( CX ), and/or consulting ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Coinbase (Lansing, MI)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as… more
- Coinbase (Richmond, VA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role**...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Seattle, WA)
- …building the overall product roadmap, and manage prioritization and trade-offs against developer experience , customer experience , and time to market . Lead ... vehicle of choice. We're looking for a Senior Product Manager (Tech), Vehicle Detail CX who is...us develop products and innovate on behalf of the customer . As Sr PM for Vehicle Detail CX… more
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