- Amazon (Seattle, WA)
- … experiences across our website, mobile and living room devices. As Sr. In-App Marketing & Customer Experience ( CX ) Manager , you will be part of Prime ... Marketing team and own the In-App customer experience . You will drive a best-in class CX...in a deadline-driven work environment. Sr. In-App Marketing & CX Manager duties & responsibilities include: -… more
- Acuity Brands (Atlanta, GA)
- …and location-aware applications. **Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in ... A bachelor's degree is required. + 8+ years of experience in customer experience , post-shipment...or warranty policy management in a B2B environment. + Experience leveraging CX technologies, AI, automation, and… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Coinbase (Salt Lake City, UT)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- NRG Energy, Inc. (UT)
- …+ A minimum of bachelor's degree; MBA preferred. + Eight or more years of CX -related work experience (eg, customer -facing roles, customer loyalty ... a both strategic and execution-focused leader to join Vivint's Customer Experience team, whose mission is to...with internal and external partners . Assist in reviewing customer data, determining root causes, CX gap… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role**...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Coinbase (Topeka, KS)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Robert Half The Creative Group (El Segundo, CA)
- …We're looking for a strategic, service-driven leader to oversee and enhance our customer experience and loyalty operations for a portfolio of high-growth, ... subscription-based brands. Reporting to the Director of Customer Experience , this role will be instrumental in executing retention strategies, refining… more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows ( CX ) products the the Federal Government, ... that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the...the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer … more
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