- Compass Group, North America (Charlotte, NC)
- ESFM **Position Title: CUSTOMER EXPERIENCE ANALYST ** **Location: Remote** **Salary: $75,000 - $80,000** **Pay Grade: 13** **Other Forms of Compensation:** ... **Job Summary** ESFM is seeking an creative and relationship-driven ** Customer Experience Analyst ** to manage...to frontline team members in clear, engaging ways. + Reporting& Insights + Track and report engagement metrics to evaluate… more
- Meta (Austin, TX)
- …and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: ... a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part...unlocks the power of customer feedback and insights to drive customer experience … more
- US Bank (Los Angeles, CA)
- …**Job Description** We are seeking an experienced Customer Experience Data Analyst to join our Operations and Enterprise Insights team within US Bank's ... and reports are user-friendly, accurate, and aligned with business needs. + Partner with Customer Experience Insights teams to ensure the accuracy and… more
- Microsoft Corporation (Redmond, WA)
- …Experience Analytics and Automation (CXPAA) team is seeking a passionate and skilled ** Customer Experience Data Analyst ** to join our mission of ... and communications. This role is pivotal in unlocking actionable insights that drive business decisions, improve processes, and enhance...+ OR equivalent experience . + 2+ years experience working with customer experience ,… more
- Arizona Public Service (Phoenix, AZ)
- Senior Analyst - Customer Insight Apply... insights to guide company strategy and enhance customer experience . The Analyst will collaborate ... Summary Arizona Public Service is seeking a skilled Senior Analyst - Customer Insights (Senior...of customer behaviors, demographics, and preferences. Use insights to support customer experience ,… more
- Vistra (Irving, TX)
- …developing relevant reporting, managing and integrating operational processes, and enhancing the customer experience . The Analyst is expected to build ... strategies that optimize active customer dunning processes, delivering the best customer experience while balancing bad debt impact. Within CXS, the … more
- Insight Global (Santa Monica, CA)
- …e-commerce initiatives across web and mobile storefronts, integrations (ERP/OMS/WMS/PIM/CRM), and customer experience touchpoints. The analyst applies strong ... Science, or related field (or equivalent experience ), plus: . 5+ years of experience as a Business Analyst or Business Systems Analyst supporting… more
- Lowe's (Mooresville, NC)
- …and test data driven ways to improve upon the customer 's shopping experience with Lowe's. The Analyst will review internal and external research and/or ... information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement...recommendations all to identify areas of improvement for the customer shopping experience . The Analyst … more
- Baylor Scott & White Health (Dallas, TX)
- …CX measurement. ** Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving ... Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer ...insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of… more
- AltaGas (Springfield, VA)
- …This role also includes direct management of a Customer Experience Analyst who will focus on journey mapping, insights , and feedback programs. Tasks and ... a direct report ( Customer Experience Analyst ), ensuring alignment on CX insights , measurement,...CX, or similar CX platforms. + Able to develop insight from both structured (NPS, operational data) and unstructured… more
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