- Compass Group, North America (Charlotte, NC)
- ESFM **Position Title: CUSTOMER EXPERIENCE ANALYST ** **Location: Remote** **Salary: $75,000 - $80,000** **Pay Grade: 13** **Other Forms of Compensation:** ... **Job Summary** ESFM is seeking an creative and relationship-driven ** Customer Experience Analyst ** to manage...team members in clear, engaging ways. + Reporting & Insights + Track and report engagement metrics to evaluate… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's ... (VoC) analytics, and insight generation into a unified view of the customer experience . This role is responsible for capturing and analyzing customer … more
- UNUM (Portland, ME)
- …Summary:** The Customer Experience Senior Analyst works within the Customer Experience Insights Team with a mission to equip and rally Unum ... and Responsibilities** + Assist in improving the customer experience by gathering customer insights , analyzing data, mining information across all … more
- Entergy (New Orleans, LA)
- …ultimately positioning the organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting and analyzing ... that inform strategic decisions and drive improvements to the customer experience . The Analyst will...with various departments to align on customer experience goals and initiatives. + Communicate insights … more
- Compass Group, North America (Charlotte, NC)
- …+ Participates in internal activities and initiatives designed to improve the customer experience . + Works with external customers to resolve moderately ... hybrid role of analytical dashboards / analytics to leverage insights into actionable outcomes for financial growth and management...work experience required. + 3+ years of experience in account management support or customer … more
- Antech Diagnostics (Lake Success, NY)
- … into business performance, agent productivity, quality assurance, workforce management, and customer experience . The analyst will work extensively with ... training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service...analytics, ideally within a call center environment. + Proven experience operating effectively as a sole data analyst… more
- Lowe's (Mooresville, NC)
- …and test data driven ways to improve upon the customer 's shopping experience with Lowe's. The Analyst will review internal and external research and/or ... information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement...recommendations all to identify areas of improvement for the customer shopping experience . The Analyst … more
- Nordstrom (Seattle, WA)
- …operations, strengthening inventory integrity and driving operational speed to enhance the brand and customer experience . The Data Analyst III will be a ... and insights for Nordstrom's Supplier Operations Organization. The Data Analyst III will provide ongoing data support, performance analyses and storytelling,… more
- Baylor Scott & White Health (Dallas, TX)
- …CX measurement. ** Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving ... Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer ...insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of… more
- Americor (Irvine, CA)
- …to meet service level agreements (SLAs), improve efficiency, and enhance the overall customer experience . The Senior WFM Analyst will be responsible ... a highly skilled and experienced Principal Workforce Management (WFM) Analyst to join our team. The ideal candidate will...for leading complex analysis, providing strategic insights to leadership, and working harmoniously with the Workforce… more