- Capital One (Mclean, VA)
- …Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the Retail ... Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...vision that we can start executing on in 2026. Lead a team of analysts and partner closely with… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives...high-friction customer touchpoints + Own the end-to-end customer experience strategy for the… more
- Google (New York, NY)
- Digital Strategy Lead , Accelerated Growth, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY, USA **Early** Experience completing ... advertisers and increase their Google Ads investment through strategies. As a Digital Strategy Lead , you will drive business growth, solution promoting and… more
- Koniag Government Services (Washington, DC)
- …Services,** a Koniag Government Services company, is seeking a Content Strategy Lead to support KPS and our government customer in Washington, DC. _This ... more. Koniag Professional Services, is seeking an experienced Content Strategy Lead to develop and execute comprehensive...improvement + Collaborate with UX designers to ensure content strategy aligns with user experience principles and… more
- Amazon (Austin, TX)
- …these learnings at scale. Leveraging your experience and insights, you will lead impactful multi-year sales strategy initiatives across your Geo. You will ... to attain its broader business goals. As the GTM Strategy lead in North America (NAMER), you...the development and execution of AWS' NAMER commercial sales strategy . You will Dive Deep into customer … more
- Novo Nordisk (Plainsboro, NJ)
- …within specified therapy area preferred + Experience leading brand strategy development and driving impactful customer experiences through expert ... more patients than ever before. The Position The Brand Strategy Lead is pivotal in developing brand...: Defines the overarching brand objectives and activation / experience strategy including prioritization of business needs… more
- ServiceNow, Inc. (San Diego, CA)
- …and ensure every initiative delivers measurable impact on efficiency, productivity, and customer experience . You'll be the go-to expert for strategic business ... work better for everyone. **The Role** As the Product Strategy & Governance Lead , you will be...the future of how ServiceNow leverages AI to transform customer experience **Drive Strategic Governance** + Own… more
- Google (Los Angeles, CA)
- Strategy and Operations Lead , Research, Go-to-Market _corporate_fare_ Google _place_ New York, NY, USA; Atlanta, GA, USA; +6 more; +5 more **Mid** Experience ... degree or equivalent practical experience . + 6 years of experience in management consulting, sales operations, business strategy , investment banking,… more
- Whirlpool Corporation (Benton Harbor, MI)
- …Experience Vision & Strategy :** Create and execute a digital audience experience strategy to boost existing customer retention, and overall conversion ... shopping journey gaps, removing friction points, and capitalizing on opportunities to enhance customer satisfaction. You will lead the creation and execution of… more
- ServiceNow, Inc. (Santa Clara, CA)
- …better for everyone. We are seeking a Senior Director, STEP Strategic Operations to lead a world-class Strategy and Planning team serving the Success Technology ... Drive the thinking as we transform to AI-Native. + Lead the charter of in-depth Strategy thinking...a rapid learning loop based on real-world business and customer results all to ensure we make the right… more
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