- Abbott (St. Paul, MN)
- …scalable solutions that support global business growth. As a key contributor to customer operations , the manager ensures consistent and reliable execution ... in more than 160 countries. ** Manager , US Customer Service & Sales Operations , EP** **Working...customer complaints in compliance with FDA regulations. + ** Performance management and metrics:** Defining, setting, and managing realistic… more
- The Hertz Corporation (Fresno, CA)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing...helps to provide overall leadership to customer operations employees with responsibility for overall operating performance… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs).… more
- Fiserv (New York, NY)
- …come make a difference at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager ... customer lifecycle-from onboarding to ongoing support. As ** Manager of Product Operations ** , you will...Engagement** + Build dashboards and reporting frameworks to monitor customer engagement and operational performance . + Use… more
- Jackson National Life Insurance Company (Lansing, MI)
- …Hub._** **Job Purpose** **The primary purpose of this role includes performance management, coaching, and development of associates and includes service resolution ... (escalated cases), associate quality trending, supporting the Operations Leader, People & Production and understand the skills they support. Responsible for… more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior. * Oversee vendor operations and ensure… more
- Intuit (Atlanta, GA)
- **Overview** As a Senior Manager of Customer Strategy & Operations , you will play a critical role in driving customer success transformation across ... complex, cross-functional programs with measurable outcomes. + Proven track record in Customer Success, GTM transformation, or GTM Operations , ideally in SaaS… more
- Piedmont Airlines (Philadelphia, PA)
- …Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager , Customer Operations in our Ground Handling Department. The primary ... ability to preplan manpower and equipment. This position will report to the Department Manager , Customer Operations . **Essential Duties:** + Keep both the… more
- Kuehne+Nagel (Laredo, TX)
- …in more ways than we imagine. **** **How you create impact** The Road Logistics Manager oversees daily operations and customer service functions within the ... of pricing strategy, as it directly impacts competitiveness, profitability, and customer satisfaction. + Lead daily logistics operations including… more
- American Airlines (San Francisco, CA)
- …methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and ... a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of… more
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