- TD Bank (Mount Laurel, NJ)
- …for this role. **Line of Business:** Finance **Job Description:** The Recovery and Resolution Planning Manager leads work streams within the Recovery and ... **Department Overview:** This role will be a part of TD's US Recovery and Resolution Planning team. Recovery and Resolution Planning (RRP) is an enterprise-wide… more
- Intuit (Atlanta, GA)
- …working with business unit customer experiences team* In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary.* Analyze customer concerns and provide… more
- Intuit (San Diego, CA)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- TD Bank (Mount Laurel, NJ)
- …Overview:** This role will be a part of TD's US Recovery and Resolution Planning team, specifically supporting rule federation and industry engagement. Recovery and ... Resolution Planning (RRP) is an enterprise-wide function that ensures...North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses… more
- Owens & Minor (Phoenix, AZ)
- …guidance and leadership for staff to ensure employees are achieving customer happiness through effective communication, problem solving, and efficient processes. Key ... care as soon as possible. + Research and secure required information from the customer to continue coverage of equipment through the health insurance plan + Manage… more
- Raymond James Financial, Inc. (Memphis, TN)
- …training and/or certification, to provide administration and management of the Dispute Resolution team, that administers and analyzes, coordinates and reports on ... customer complaints and senior at risk clients. Manages a...Handles stressful situations and provide a high level of customer service in a calm and professional manner. *… more
- PNC (Pittsburgh, PA)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. In this role you will assist in the management and development ... of PNC's recovery and resolution plans. This includes partnering with internal resources to...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- TEKsystems (Brooklyn Park, MN)
- …achieve customer satisfaction. Handles customer complaints and provides resolution , brings manager 's attention when necessary to ensure that proper and ... account number, part number & descriptions * Communication to customer on availability, open orders, and ship dates *...ship dates * Confirms pricing & availability * Answer customer service inquiries, phones or emails as assigned and… more
- Truist (Cookeville, TN)
- …disabilities to perform the essential functions. 1. Consistent success in effective problem resolution 2. 3-4 years of client or customer facing experience (in ... activities may change from time to time. 1. Provide resolution and response to client complaints received by Truist,...to function effectively on a team with an off-site manager 6. Prior experience or willingness to take part… more
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