- Intuit (San Diego, CA)
- …working with business unit customer experiences team* In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary.* Analyze customer concerns and provide… more
- Humana (Boston, MA)
- …Are you ready to lead and make a real impact? Join us as our Manager , Claims Research & Resolution -a key leadership role where you'll drive critical claims ... **Key Responsibilities:** + Oversee the end-to-end claims research and resolution process, ensuring accuracy, efficiency, and compliance with organizational policies… more
- BMO Financial Group (Irving, TX)
- Collaborates in the review and evaluation of delinquent, high risk, or written -off accounts for possible collections opportunities. Understands customer needs ... that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. + Develop and execute resolution strategies that… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
- Greene Tweed (Lansdale, PA)
- … commodity or materials teams to maintain/achieve preferred supplier status. **Complaint Resolution :** Serve as the liaison between the customer and GT's ... solutions, explore career opportunities with Greene, Tweed. **Essential Duties/Responsibilities** : ** Customer Advocacy** : Champions customer needs and concerns… more
- PPL Corporation (Allentown, PA)
- …and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience. 5. Strong written , oral, presentation and ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience. 4. Strong written , oral, presentation and… more
- Sharecare (Nashville, TN)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
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