- NuAxis Innovations (Sterling, VA)
- …+ Cultivate effective working relationships with stakeholders to maximize productivity and customer service delivery . + Anticipate problems or situations ... **Deputy Program Manager ** Location **Sterling, VA** \# of openings **1**...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Loudoun County Government (Leesburg, VA)
- … Manager at the Rust Library in Leesburg, Virginia. A passion for exceptional customer service and the ability to forge strong ties within the community are ... will be an inspiring and effective leader, focused on customer service and community engagement; be a...assess expected vs actual revenue Identifies opportunities to improve service delivery The Rust Library is the… more
- Vantage Data Centers (Sterling, VA)
- …data modules through our various reporting mechanisms. We track and report on customer service levels (SLAs), generate regular reports, analytical insights, and ... Sales, Real Estate, Operations, Construction, and Solutions Architecture/Engineering-to ensure customer success throughout construction, delivery , and ongoing… more
- Visa (Ashburn, VA)
- …fintechs, acquirers, and payment processors. VCA Managed Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive ... go-to-market implementations. The VCA team is looking for a Manager to join our VCA Managed Services (VMS) -...can complement and supplement solution sets Work with other delivery partners to present Visa solutions to Clients for… more
- CyrusOne (Sterling, VA)
- …as Implementation Manager for certain key accounts to ensure successful service delivery . Follow CyrusOne processes on tracking and reviewing project costs, ... Implementation Management support for certain key accounts to ensure successful service delivery . **Responsibilities:** Management of the Facilities + Employee… more
- ABBTECH Professional Resources, Inc. (Sterling, VA)
- …skilled IT Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government ... deployments (NICE CXone or Amazon Connect) including IVR design, call routing, self- service automation, and CRM integration. + Manage customer -facing requests… more
- Citizant (Chantilly, VA)
- …ensuring the IRS remains at the cutting edge of technology and service delivery . Responsibilities: Spearhead the evaluation and strategic integration of ... and other transformative technologies. Facilitate the continuous improvement of IT service delivery , ensuring systems and processes are efficient, user-centric,… more
- ITC Federal, Inc (Fairfax, VA)
- …expertise to oversee IT operations, infrastructure, cybersecurity, modernization, and service delivery across multiple geographically dispersed locations. The ... Training Delivery Points (TDPs), and Partner Organizations. The Program Manager will lead a large-scale, enterprise-level IT Support Services program of 50+… more
- Chesapeake Utilities Corporation (Wilmington, NC)
- …the Service Manager , the Delivery Manager , the Customer Service Manager , and the Sales Representative(s). Prepare, review and monitor ... manage customer gain and loss Ensure that Sharp's commitment to quality customer service is instilled in all employees and business practices. Monitor all… more
- Nationwide IT Services (Fairfax, VA)
- …, Government Contracting Officer (KO), task order-level managers, government leadership, and customer agency representatives to ensure the successful delivery of ... Task Order Project Manager Security Clearance: IT-II or current NACLC (National...technical solutions, adherence to project timelines, and alignment with customer expectations. Key Responsibilities: Manage day-to-day operations of assigned… more
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