- Palo Alto Networks (Santa Clara, CA)
- … service delivery roles + Past experience as Escalations Engineer/ Manager , Technical Account Management, Engineering Management, Customer Support Management, ... success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility... Escalation Management team which part of Global Customer Support and Service teams covering all… more
- Zscaler (San Jose, CA)
- …we are building a culture of execution centered on ** customer obsession,** collaboration, ownership and accountability. We value high-impact, high-accountability ... and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team,...be instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of Reliability,… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Customer Service Manager to join the Alternative Investments team within Wealth and Investment Management as ... you will:** + Manage and develop a team of Customer Service Representatives who provide high touch...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Wells Fargo (Salt Lake City, UT)
- **About this role:** Wells Fargo is seeking a Customer Service Associate Manager as part of the Remote Client Associate Support Teams (RCAST) for Wells Fargo ... Support Financial Advisors within the WFA footprint + Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control… more
- The Cary Company (Addison, IL)
- Customer Service Manager Location: Addison,...to meet service level targets Champion the Customer Experience + Serve as the escalation point ... education) The Opportunity The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing Customer Relations… more
- Sysco (Jacksonville, FL)
- …a team is directly responsible for escalation and achievement of service levels, compliance, customer satisfaction, and issue resolution. + Team Development ... and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the...AND SKILLS:** + Ability to manage and motivate a customer service organization comprised of contract business… more
- ITW (Des Plaines, IL)
- **Job Description:** **Job Summary** The Customer Service Manager leads the customer service team for ITW appliance component clients. This role is ... Supervision** + Manage, mentor, and develop a team of customer service representatives/agents focused on OEM appliance...Handle complex and escalated issues or orders; act as escalation point for OEM customers. + Maintain key account… more
- J&J Family of Companies (Raynham, MA)
- …at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job Category:** People Leader **All Job ... evolve. + Provide key strategic insight and inputs for the development of Customer Service activities and strategies in support of Digital and Robotics… more
- Oracle (Tallahassee, FL)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... to ensure smooth transitions, clear governance, and risk/issue mitigation throughout the customer journey. + Orchestrate issue escalation and resolution by… more
- ADP (Louisville, KY)
- …to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, ... The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for… more