- Applied Materials (Sherman, TX)
- …to goal. Manages systems start up and warranty cost under reserve.Ensures customer satisfaction with Company service and system performance.Interviews, hires, ... to valid escalation procedure, to ensure earliest possible return to service . Reports in a timely and accurate manner as required.Achieves guaranteed up time… more
- Quad (Chicago, IL)
- Rise is an award-winning, full- service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary ... continue to elevate our work and culture. General Purpose of Job: The Manager , Investment, Affiliate and Influencer is the strategic lead for assigned client… more
- ServiceNow, Inc. (Orlando, FL)
- …you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...credibility through timely action and responsiveness during the account escalation . + Review & analyze Customer health… more
- Wolters Kluwer (Philadelphia, PA)
- **Senior Customer Service Technical Specialist (Account Manager -CSAM) - Hybrid USA R0051179 |** Enablon EHS - North America | Wolters Kluwer **Position ... Summary:** As a **Senior Customer Service Technical Specialist (Account Manager...role goes beyond issue resolution-acting as a trusted advisor, escalation point, and mentor-driving continuous improvement in customer… more
- Kinder Morgan (Summit, IL)
- Regional Customer Service Manager Job...Sustain and grow base business + Serve as the de- escalation facilitator for customer issues + Inventory ... 6589 -MWREG REGIONAL STAFF :KMLQT Position Description Primary Purpose: The Regional Customer Service Manager is a key functional member of the regional… more
- Newegg Inc. (Diamond Bar, CA)
- Job Description + Oversee daily operations of customer service contact centers, ensuring high standards of service delivery and operational efficiency. + ... opportunities for improvement through data analysis. + Lead project management for customer service initiatives with strong emphasis on data tracking, metrics… more
- Robert Half Office Team (Batesburg, SC)
- Description We are looking for an experienced Customer Service Manager to join our team in Batesburg, South Carolina. In this Contract to permanent role, you ... will lead both call center and on-site customer service operations, driving excellence in ...and drive operational improvements. * Act as the primary escalation point for complex customer inquiries, delivering… more
- Alight (IN)
- …experience range is preferred. + Should have managed an international customer service team (preferrable Voice) as a manager + People management experience ... role** Assistant Manager - Operations is responsible for providing outstanding customer delivery by leading and motivating his/ her team and developing programs… more
- RKON (Chicago, IL)
- …support across multiple client environments, ensuring uptime, performance, and adherence to service level agreements (SLAs). The Senior NOC Manager will manage ... and request management processes across multiple client environments. + Collaborate with customer success and technical account managers and service delivery… more
- Cummins Inc. (Rocky Mount, NC)
- …+ This role is 100% onsite, 5 days a week + Leads a team of Customer Service Representatives (CSR)/Outbound Coordinators (OBC) to ensure customer demand is ... By planning, prioritizing, and scheduling team activities, you'll ensure seamless service delivery and consistent customer satisfaction. + **Empower and… more
