- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports… more
- Capgemini (Houston, TX)
- …and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas ... _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Solution Architect - Customer Service Management_ **Location:** _TX-Dallas_ **Requisition ID:**… more
- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management ** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service ... (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and...and submission of financial forms. + Review FAQs, grants management resources, and other information to resolve customer… more
- Cardinal Health (Juneau, AK)
- …Supervisor, Access and Patient Support will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations ... results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks… more
- Newegg Inc. (Diamond Bar, CA)
- …Requirements: + Ability to work collaboratively with cross-functional teams including Workforce Customer Service Management , Product Management , Sales ... identifying opportunities for improvement through data analysis. + Lead project management for customer service initiatives with strong emphasis on data… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …Bachelor's degree (or local degree equivalent) plus 7+ years of experience in Customer Service management + Leadership: Excellent communication and ... Job Title: Regional Customer Service Leader Summary:Momentive is searching...key stakeholders (Supply Chain, Regional Segment Leaders, Quality, Product Management , etc.) to gather insights and feedback that can… more
- BUNZL (Romeoville, IL)
- …PC skills to include Microsoft Office + Minimum of 2-3 years' experience in Customer Service Management + Solid analytical problem-solving skills + Strong ... **Description** The Customer Service Manager is responsible for the day to day management of the Customer Services Department. The CSM will provide… more
- Bank of America (Phoenix, AZ)
- … + Problem Solving + Recording/Organizing Information + Research + Written Communications + Customer Service Management + Customer and Client Focus ... Sr Customer Service Specialist-Estate Servicing Operations Phoenix,...service levels. + Provide a thorough level of service using key elements of call management … more
- ITW (Easton, MD)
- …+ Bachelor's degree in related field or equivalent work experience + 3-5 years of customer service management experience including inside sales support in a ... to determine order specification. Interface with all levels of management on customer account issues to ensure...a fast-paced environment. + Detailed-oriented with strong technical and customer service skills. + Ability to demonstrate… more
- Compass Group, North America (Moline, IL)
- …+ A minimum of 5 years of experience in food service , hospitality, or customer service management . + Proven experience in a high-volume customer ... lead and inspire a team to consistently deliver exceptional customer service while ensuring adherence to quality...manage a team to deliver excellent customer service , maintaining high-quality standards. + Collaborate with management… more
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