- Integra LifeSciences (Princeton, NJ)
- …patient outcomes and set new standards of care. Integra Life Sciences is looking for a Manager of Customer & Field Service Technologies with a proven track ... record of driving alignment across Customer Service and Field Service ...business processes, and major desired business outcomes from new technology deployments. + Analyzes information pertaining to… more
- ManTech (Stennis Space Center, MS)
- …in supporting geographically dispersed enterprise operations teams + An Information Technology Infrastructure Library ( ITIL ) v4 certification + ... **ManTech** seeks a motivated, career and customer -oriented ** Service Catalog Manager **...of catalog conducting regular reviews and updates verifying the information + Develop and implement catalog management processes and… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Support Manager (HDI-SDM) or CompTIA Network +, A+, Security + or Certified Customer Service Manager (CCSM) + Location: Offutt AFB, NE **Relocation may ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** End Users,Enterprise IT, Information … more
- LGC Group (Gaithersburg, MD)
- …principles and their use in managing and supporting applications, ideally externally facing customer applications. The Service Manager will be responsible ... business objectives and customer needs. + Implement and manage ITIL -based service management processes, including Incident Management, Problem Management,… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer -oriented **Lead** ** Service Desk Manager ** to join our team in **Doral, FL** . **Responsibilities include ... Service Desk solutions, leveraging technology and automation to optimize service delivery, enhance efficiency, and improve customer experience + They… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer -oriented **Midlevel Service Delivery Manager ** to join our team in **Stennis, MS** . In this role you will ... avoiding lapses of coverage **Minimum Qualifications:** + Bachelor's Degree in Information Technology , Computer Science, Business Administration or a related… more
- Microsoft Corporation (Phoenix, AZ)
- …, network, server, and storage equipment. Develops awareness of Information Technology Infrastructure Library ( ITIL ) Foundation components: Incident ... mission-critical 24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation,… more
- OhioHealth (Columbus, OH)
- …as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required)ITILFC - Information Technology Infrastructure Library Foundation ... administrators, and volunteers 24x7x365 by staffing the IT OH Service Desk. This position embraces a customer ...service to end users, including facilitating completion of ITIL training. Provides associates with opportunities to prepare for… more
- Microsoft Corporation (Washington, DC)
- …(eg, AWS) certification in relevant technologies (eg, Azure, 365). Information Technology Infrastructure Library ( ITIL ) Foundation certification or ... - Civilian, Defense, or intelligence community. As a **Senior** ** Customer Success Account Manager ** (CSAM), you are...+ Gathers information on the business and Information Technology objectives for customer … more
- Emory Healthcare/Emory University (Atlanta, GA)
- …**Description** **RESPONSIBILITIES:** + Managing multiple processes within the Information Technology Infrastructure Library ( ITIL ) framework. + ... documentation for support, status, and issue resolutions. + Reviews customer survey responses and resolves customer concerns....of Information Technology experience. + ITIL Foundations and IT Service Management certifications… more
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