- PennyMac (Tampa, FL)
- …inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ... Customer Experience Specialist is an entry level customer service role, operating in a call… more
- FirstBank PR (GU)
- MORTGAGE LOANS PROCESSOR MORTGAGE ...we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees ... Virgin Islands and Florida share a passion for excellent customer service . We are proud of our...number one place for you. A Brief Overview: The Mortgage Loan Processor is responsible for organizing… more
- Insight Global (Pasadena, CA)
- Job Description Insight Global is looking to hire a Mortgage Processor / Customer Experience Specialist to work for a large client in the Los Angeles area. ... This is a customer service role, operating in a call...Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Mortgage Processing Experience Ability to talk to customers on… more
- First Horizon Bank (Houston, TX)
- …Birmingham, AL, Dallas, TX Metairie, LA, or Little Rock, AR. **Summary** : The Mortgage Processor Role will be responsible for performing a variety of ... Pre-Funding and Post-Closing Audits as requested. * Provide excellent customer service to both internal and external...of file status. * Mentor and provide assistance to Mortgage Processors I and II. * All other duties… more
- Trustco Bank (Albany, NY)
- …EDUCATION/EXPERIENCE:** + High School Diploma or equivalent education or experience. + Customer service experience. + Effective verbal and written communication ... **Job Title:** Mortgage Loan Processor **Reports to:** Retail...+ Coordination of property appraisals and appraisal delivery to customer . + Ordering flood determinations. + Generate and send… more
- TEKsystems (Trenton, NJ)
- …and VA loans - 3-5 years of loan processing experience - Outstanding communication and customer service skills - Excellent attention to detail - Well versed in ... back to the Exception Handler, not the original loan processor that processed it. *The Customer Advocate...phone, very organized and able to handle the overall customer experience with outstanding service . - Work… more
- M&T Bank (Williamsville, NY)
- … mortgage processing experience plus an additional 6-12 months experience in customer service , operations, or the financial services industry. Good PC skills ... specific and investor guidelines. Serve as the communication liaison between the customer and M&T's Mortgage department. Directly assist customers as required… more
- TEKsystems (Houston, TX)
- …skills; must be comfortable speaking with borrowers primarily over the phone. + Customer Service : Proven ability to deliver exceptional customer ... Professional Summary The Customer Advocate, Exception Handling plays a critical role...Advocate, Exception Handling plays a critical role in the mortgage loan lifecycle by re-processing loans that have been… more
- M/I Homes (Columbus, OH)
- …knowledge of loan processing and underwriting fundamentals. Skills and Abilities: Customer - service oriented with good verbal and written communication skills ... and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over...Summary: Processes applicable documentation for FHA, VA and Conventional mortgage loan applications and prepares required packages for loan… more
- M/I Homes (Houston, TX)
- …close between 15 to 20 files per month. Requirements Skills and Abilities: Customer - service oriented with good verbal and written communication skills for ... and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over...Summary: Processes applicable documentation for FHA, VA and Conventional mortgage loan applications and prepares required packages for loan… more
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