• Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Bismarck, ND)
    …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Quality Inspector - 2nd shift

    Access Dubuque (Dubuque, IA)
    …###@careerpros.com Email True True True **Job Details** Categories Arts and Entertainment Customer Service Environmental/ Quality Assurance /Safety Sales/ ... Positions ID: 44283133 Posted On 03/19/2025 Refreshed On 07/10/2025 **Job Overview** ** Quality Assurance Specialist** Location: Peosta, IA Hours: Monday -… more
    Access Dubuque (07/10/25)
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  • PFB Customer Service Resolution…

    University of Virginia (Charlottesville, VA)
    …balances through proven debt collection techniques. + Provides optimum customer service including quality assurance for all patient inquiries + ... per week (Weekdays only) Location: North Fork Research Park The Customer Service Resolution Specialist handles and resolves customer questions, complaints,… more
    University of Virginia (06/24/25)
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  • Customer Service Representative…

    R1 RCM (Austin, TX)
    …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
    R1 RCM (06/08/25)
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  • Call Quality Coach - Vietnamese

    Humana (Albany, NY)
    …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
    Humana (07/08/25)
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  • Director, Service

    IDEX (Wheeling, IL)
    …and/or remote) + Continuous improvement and process driven mindset + Customer service and quality assurance experience + Proven track record of ... and large project rollouts + Deliver superior service quality that results in superior customer satisfaction + Forecast and monitor annual service team… more
    IDEX (05/12/25)
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  • SCITLS Quality Assurance Analyst

    General Dynamics Information Technology (Offutt AFB, NE)
    … to customers through the performance of a dedicated focus on quality assurance for customer service and information accuracy. This individual will ... Generate reports and metrics related to service desk performance, quality assurance findings, and customer satisfaction. + Participate in audits,… more
    General Dynamics Information Technology (07/02/25)
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  • Lead Benefit Eligibility Specialist

    El Paso County (Colorado Springs, CO)
    …as appropriate. + Works with leadership on development and implementation of various customer service , quality assurance , and training initiatives ... community resources. + Conducts unscheduled client customer service reviews; reviews cases prior to Quality Assurance . + Assists with the monitoring and… more
    El Paso County (07/09/25)
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  • Quality Manager

    Access Dubuque (Dubuque, IA)
    …Details** Categories Accounting/Auditing Architecture/Engineering/Drafting Automotive Customer Service Education Environmental/ Quality Assurance /Safety ... quality (Engineering degree preferred). + **Experience:** 5-8 years of experience as a quality assurance engineer or similar role, preferably within a Tier I… more
    Access Dubuque (07/02/25)
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  • TEMPORARY Invasive Species Technician - WID…

    State of Colorado (Denver, CO)
    …secret-shopper quality assurance evaluations at WID Stations. + Conduct customer service quality assurance evaluations. + Independently or ... quality of WID Stations + Conduct announced quality assurance visits at WID Stations. +...servicing, diagnostics, repair, transport and storage. + Provide excellent customer service to members of the public… more
    State of Colorado (04/22/25)
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