- Merck & Co. (Rahway, NJ)
- …leadership and knowledge to resolving highly complex or unusual customer service -related issues and business problems.Lead or support new enhancements to ... Service , Customer Service Operations, Customer Service Resolution, Leadership, Post-Sales Support , Process Management, Team DevelopmentPreferred… more
- Merck & Co. (Rahway, NJ)
- Job DescriptionJoin our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for an experienced contact-center ... adoption, retention and brand trust. You will manage and optimize our third -party customer support partner relationship and prioritize the needs of pet owners.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …are sustainable Drive development of company-wide processes and guidelines to support customer focused objectives Proactively identify opportunities to ... and the ability to hold internal and external team members accountable; Strong customer service skills required Experience Managing Vendors and teams is… more
- Twist BioScience (South San Francisco, CA)
- …teams.Ensure customer interactions promote Twist's brand and create high customer loyalty and satisfaction.Provide basic application support and perform ... The Scientific Technical Support Specialist will be responsible for providing best...execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and… more
- Shimadzu Scientific Instruments (Washington, DC)
- …and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional compensation ... Field Technical Support Scientist (Mass Spectrometry) Location: Washington, DC Salary:...customer sites and regional offices (20%-50% overnight travel). Support and collaborate with regional teams and assist with… more
- Shimadzu Scientific Instruments (Dallas, TX)
- …LCMS QX multiplexing systems, you'll provide critical field-based service and technical support for key customer accounts across your territory. This role is ... QX systems, supporting Field Service and Technical Support personnel as needed. Provide basic customer ... support . Act as a troubleshooting expert for customer and internal escalations Maintain service documentation… more
- Repligen (CA)
- …address customer needs, delivering solutions that enhance satisfaction and support long-term engagement. Share technical insights and service solutions ... partners closely with internal teams-Sales, Applications, Product Management, and Service -to ensure customer satisfaction and operational excellence.Responsibilities… more
- Aequor (Joplin, MO)
- … - undertakes desktop problem management and resolution - 2nd & 3rd line technical support for site users. Customer Service - works closely with business ... Purpose Support core Digital & Technology initiatives and site...changes. Vendor Management - works with external vendors and service providers to facilitate the resolution of problems to… more
- Bayer (Spokane, WA)
- …The primary purpose of the position is to provide direct on-site emergency service , preventive maintenance and installation support to end user customers while ... collection activities in given territory; In some cases, generate customer interest and communicate to Service Marketing...upon to be zone champion for new product launch support . WHO YOU ARE Bayer seeks an incumbent who… more
- Shimadzu Scientific Instruments (NJ)
- …limited supervision. Travel within the local region (including day and overnight trips) to support customer needs. Offer technical support via phone to ... and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional compensation… more
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