- PennyMac (Pasadena, CA)
- …Experience Processing Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Processing Specialist is an entry level … more
- PennyMac (St. Louis, MO)
- … Experience Specialist will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer … more
- Lowe's (Mooresville, NC)
- **Your Impact** The Sr Analyst-Digital Brand Advocate will work with strategic suppliers and Online Merchants to optimize brand focused, online customer ... online/system troubleshooting. They will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier… more
- Proofpoint (Columbia, SC)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments...to 10+ years of industry leadership experience in a customer success , sales engineer, senior … more
- Medtronic (North Haven, CT)
- …in a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the ... Medtronic RST Customer Success and Field Service Organization. The Senior ...gauge the success of these programs. + Advocate on the behalf of the customer … more
- Dynatrace (Denver, CO)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a ... You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Access Dubuque (Dubuque, IA)
- …on-quality. As a leader of products, platforms, and/or teams, you are an advocate for customer -empathetic software, able to promote teamwork and knowledge ... Sr . Product Manager - Product Delivery **McGraw Hill**...field through intuitive, effective learning experiences that accelerate student success and simplify the path to better education for… more
- Access Dubuque (Dubuque, IA)
- …assessment and reporting product vision, strategy, and roadmap, and lead its execution. The Senior Product Manager must have deep customer empathy and that rare ... Sr . Product Manager, Assessment and Reporting **McGraw Hill** 1...ability to champion the voice of the customer and advocate for the interests of the… more
- Rubrik (Augusta, ME)
- …meaningful feedback, and build community at scale. Working across engineering, product management, customer success , and GTM teams, you'll help bridge the gap ... and technical excellence. **Preferred Qualifications:** + Background in technical customer success , presales engineering, developer advocacy, or technical… more
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