- ServiceNow, Inc. (Addison, TX)
- …customer engagements. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. ... removed + Manage the portfolio of accounts, hitting goals and driving overall customer success + Partner with and assign out activities to other team members to… more
- PennyMac (Tampa, FL)
- … Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer… more
- PennyMac (St. Louis, MO)
- … Experience Specialist will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer … more
- Insight Global (Pasadena, CA)
- …Customer Experience Specialist will: * Operate in a Call Center environment as a customer success advocate * Receive inbound calls and make outbound calls ... Job Description The Customer Experience Specialist is an entry level ...assistance for escalated and/or more complex issues to department senior associates or supervisors * Meet outlined production and… more
- TEKsystems (St. Louis, MO)
- …the Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success advocate Receive inbound calls and make outbound calls ... Description The Mortgage Customer Experience Specialist I, supports Consumer Direct Lending....assistance for escalated and/or more complex issues to department senior associates or supervisors. Meet outlined production and quality… more
- Lowe's (Mooresville, NC)
- **Your Impact** The Sr Analyst-Digital Brand Advocate will work with strategic suppliers and Online Merchants to optimize brand focused, online customer ... online/system troubleshooting. They will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier… more
- Proofpoint (Boston, MA)
- …highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... **Your Day to Day** + Drive high levels of customer success through post sales customer... engagements, maintaining a strong sense of ownership over customer outcomes + Be a relentless advocate … more
- Proofpoint (Seattle, WA)
- …us as a security partner. **The Role** Proofpoint is seeking a dynamic and results-driven Senior Manager of Customer Success Managers to lead our Customer ... In this role, you will oversee a team of Customer Success Managers (CSMs) to ensure our...with Sales, Product, and Support teams to align on customer needs and drive holistic solutions. + Advocate… more
- Dynatrace (Detroit, MI)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a ... You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
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