- Insight Global (Oak Brook, IL)
- …preferred) Friday - Tuesday 7AM-4PM We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative to join our client's team in ... * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets,… more
- The ODP Corporation (Boca Raton, FL)
- **Overview** The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and ... recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues....of experience in related field + Type of Experience: Customer Service, Sales Support + Technical Competencies… more
- Proven IT (Tinley Park, IL)
- …technical maintenance and trouble-shooting support . This is the intermediate level of customer support . The Tier II Engineer has a broad understanding ... is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven...team of Engineers which is the first line of support for our customer 's network and computer… more
- Proven IT (Tinley Park, IL)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues.… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- HCA Healthcare (Fredericksburg, VA)
- …interpreting life-cycle reports, onboarding, status change, compensation, separations, etc. The HRSC Customer Support Tier I Representative will work under ... Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny...knowledge and expertise! **Job Summary and Qualifications** The HRSC Tier I Customer Service Representative will perform… more
- Screencastify (Chicago, IL)
- …a strategic and energetic Head of Customer Support to lead our critical Customer Support team ( Tier 1-2). About this role This is a unique leadership ... support and proactive growth. You'll directly manage the Customer Support team and drive alignment with...Screencastify. What you'll do: + Manage and develop the Tier 1 and Tier 2 Support… more
- Proven IT (Tinley Park, IL)
- … support to Proven IT customers. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of ... customer has on site. Responsibilities will range from support , installation, and troubleshooting of backup software, cloud technology, server infrastructure,… more
- RTX Corporation (Greenville, TX)
- …action **What You Will do:** + Will act as a team leader for the Customer Service Support Tier 2 agents + Serves as a liaison between Conduent Customer ... organization who will be responsible for supporting Accounts Payable Tier 2 Customer Service. RTX AP ...Customer Service Desk (Internal & external) + Work support tickets and other items escalated by management +… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper… more
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