- Insight Global (Oak Brook, IL)
- …Tuesday 11AM - 8PM Wed - Sunday We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative to join our client's team in the ... * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets,… more
- Proven IT (Naperville, IL)
- …related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and qualifying questions over… more
- Proven IT (Phoenix, AZ)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues.… more
- Proven IT (Tinley Park, IL)
- … related to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- Proven IT (Tinley Park, IL)
- …to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert ... customer has on site. Responsibilities will range from support , installation, and troubleshooting of backup software, cloud technology, server infrastructure,… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizenship** (No… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... at Tier 2 will be forwarded to Tier 3 support for assistance and resolution....policies. + Exhibiting strong written and verbal communication, effective customer service, and problem-solving skills in high-pressure environments. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...of a Tier 3 System Administrator to support a potential future business opportunity located in Washington,… more
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