- Proven IT (Phoenix, AZ)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues.… more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer -oriented ** Tier I Support Engineer Nights** to join our team in **Tysons, VA.** The ** Tier I ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...runbooks and playbooks to provide a meaningful resolution to Customer + Provide high-touch assistance to highest Tier… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- M. C. Dean (District Of Columbia, DC)
- …+ Resolve complex system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support ... 2 is responsible for the day-to-day management, maintenance, and support of the organization's IT infrastructure, including servers, virtualization, and… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and responsibilities at any time.)_ + Meets or exceeds all criteria of a Customer Experience Specialist - Tier 1. + Embodies culture/behaviors. In depth ... knowledge to support all accounts within primary segment and/or basic knowledge...from internal and external customers. + Role model for Customer Experience Specialist - Tier 1 eg:… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101) ... Position Description This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or ensuring accurate...Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone,… more
- M. C. Dean (District Of Columbia, DC)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... 1 is responsible for the day-to-day management, maintenance, and support of the organization's IT infrastructure, including servers, virtualization, and… more
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