- Proven IT (Phoenix, AZ)
- …technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the...as a team with Tier II and Tier III to solve a customer 's issues.… more
- Envita Medical Center (Scottsdale, AZ)
- …No work on major holidays Position Overview: We are seeking a highly skilled and customer -focused IT Support Specialist - Tier 2 to provide advanced ... Job Title: IT Support Specialist - Tier 2 Compensation:...day-to-day IT operations while maintaining a strong commitment to customer service. Key Responsibilities: + Deliver Tier … more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer -oriented ** Tier I Support Engineer Evenings** to join our team in **Tysons, VA.** The ** Tier I ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...runbooks and playbooks to provide a meaningful resolution to Customer + Provide high-touch assistance to highest Tier… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites. +… more
- Screencastify (Chicago, IL)
- …are in danger of churning, while surfacing expansion opportunities when appropriate for the customer . + Support our higher tier accounts in partnership with ... join our Squad! About the role Screencastify is seeking a Customer Success Manager II to support our school district and organization customers, in order to help… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...create detailed work logs and technical documentation in resolving customer trouble issues and configuring new services for a… more
- Koniag Government Services (Boulder, CO)
- …authentication + Maintain documentation of support activities + Coordinate with higher- tier support teams + Monitor system performance and availability + ... sTAP/uTAP Tier 1 Support Professional Boulder, CO,...Support Professional with a Secret security clearance to support **KDS** and our government customer in… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant ( Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine ... Assistant, a Help Desk Associate, is a part-time, Tier 1 support role at the Baruch...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral) skills; interpersonal… more
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