- Novo Nordisk Inc. (Plainsboro, NJ)
- …prioritization, and budgeting for the portfolio of innovation projects and CX initiatives People Leadership & Capability Development Lead, coach and develop ... record designing and launching alternative commercial models, strategic partnerships, and CX transformations at scale Strong analytical skills with proven ability to… more
- Stellantis (Chicago, IL)
- …pertaining to Customer Experience and actively consult with dealers to improve their CX processes Our Benefits - Designed with You in Mind Comprehensive Health & ... Well-being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected. Generous Paid Time Off We believe in work-life balance. That's why we offer:… more
- Merck & Co. (North Wales, PA)
- …launch.-Lead the customer experience roadmap development in collaboration with the CX team.Partner with Learning & Development on building, reviewing and ... implementing a comprehensive learning plan for all stakeholders through launch.Collaborate across the other Ophthalmology Customer Agile Teams (CATs) to ensure strategic brand consistency and help prioritize Review time.-Manage the HCP budget and planning… more
- Stellantis Financial Services US (Atlanta, GA)
- …and staffing summaries to guide decision-making. Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system ... optimization. Analyze historical call data to forecast volumes accurately, adapting to growth, seasonal changes, and special events for optimal staffing. Develop schedules that meet business goals and employee needs, ensuring service levels and revenue targets… more
- Pfizer (New York, NY)
- …deliver rapid outcomes by experimenting, learning fast, and proving what works. The Director of CX Pod Excellence leads and develops a team of CX Leads who are ... consistent delivery of experiences while building a high-performing team of CX practitioners. The role has responsibility for resource optimization, talent… more
- Qualtrics (Provo, UT)
- …over 5,000 people across the globe who think that's work worth doing. **XM Scientist - CX Center of Excellence** **Why We Have This Role** The CX Center of ... serve as a critical catalyst for delivering on our CX vision and strategy. This role bridges the gap...journey-centric programs that support business needs while maturing our CX efforts in innovative yet practical ways. Your expertise… more
- Warner Bros. Discovery (New York, NY)
- …best selves. Here you are supported, here you are celebrated, here you can thrive. **Analyst, CX Data & Insights** Your New Role As the Analyst for CX Data & ... and implement AI/ML & automation opportunities to enhance our CX operations and insights capabilities. You will act as...capabilities. You will act as a vital bridge between CX , Tech, and Product teams, ensuring seamless implementation and… more
- SAP (Newtown Square, PA)
- …a team that wants you to grow and succeed. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... account-specific proposal to highlight the business benefits of SAP CX for this ERP customer. + Aligning with the...and one-to-many enablement and coaching on winning approaches against CX competitors. Moreover, this resource will be expected to… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the...customer targets + Categorizing and prioritizing targets based on CX 's "right to win" space + Defining data points… more
- SAP (New York, NY)
- …benefits, and a team that wants you to grow and succeed. **Job Title:** CX Ecosystem Development Manager for Top Partner Engagement **What You'll Build:** As an ... Ecosystem Development Manager (EDM) at SAP for Customer Experience ( CX ), you will drive ecosystem development strategies, acting as...+ Cultivate and maintain deep, strategic relationships with key CX contacts on the partner side and be the… more
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