- Cognizant (Atlanta, GA)
- **Job Summary** We are seeking a highly experienced Conversational AI Backend Engineer - Google Cloud/ CX and Node.js (8-10 years) .The ideal candidate will ... deploy on GCP services (Cloud Run, GKE, App Engine). Conversational AI (Dialogflow CX & Contact Center AI) * Design and implement conversational flows, intents,… more
- UNUM (Columbia, SC)
- …scalable content strategies that power growth across multiple channels? Join our team as a CX Content Engineer and help shape the future of digital marketing. In ... that leverage AI-powered writing tools, automation platforms, and audience analytics to deliver personalized, high-performing experiences. You'll collaborate with… more
- Amazon (Boise, ID)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....- Capable of working closely with data and using analytics to problem-solve - - Ability to travel both… more
- Amazon (Denver, CO)
- …with environmental, quality, and safety requirements. * Communicates with the Cx Global and Regional Managers to ensure commissioning documents are created ... tracking progress against delivery milestones, program build reporting, data analytics /metrics reporting. * Manage commissioning standards and procedures * Oversee… more
- Coinbase (Helena, MT)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, ... across the organization to make data-driven decisions. As an Analytics Engineer on our team, you will...solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... Experience with descriptive and inferential statistics * Experience with product analytics * Experience with customer support metrics/data P72836 \#LI-Remote *Pay… more
- Amazon (Irving, TX)
- …(III) Support (MSP CX -S). Basic Qualifications - 4+ years of industrial engineer , operations engineer , manufacturing engineer , or project engineer ... Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with...team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to… more
- MetLife (Cary, NC)
- …We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering team. This role is ... for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for performance, scalability, and… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered voice recognition, speech… more
- Sunlighten (Leawood, KS)
- …AI, and Automation team and are on the hunt for a curious, proactive, and methodical Data Engineer - AI and Analytics to take us to the next level. Based in the ... the close-knit culture of a local business. Sunlighten's Data Engineer will build and operate the data backbone that...and AI, so Sunlighten can move faster on revenue, CX , and efficiency goals. You will deliver reliable pipelines,… more