- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... judgment regarding the independent evaluation, selection and substantial adaptation and modification of standard techniques, procedures, and criteria. Successfully completes small to medium projects by organizing and controlling project elements. Works closely… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks,...PVA house ads * Manage responses to VOC Ad CX signals and customer-reported issues, driving continuous improvement through… more
- ManpowerGroup (Gladstone, NJ)
- **Role: Senior Manager , CX Strategist** **Duration: 12 Months** **Location: Remote** **Rate: $65/hr.on W2** **ROLE SUMMARY** The Senior Manager , CX ... desired outcomes and experiences. + Leverage AI to accelerate delivery and scale of CX opportunities + Help to define Objectives / Key Results (OKRs) for customer… more
- NRG Energy, Inc. (UT)
- …sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by $50-$70M ... over the next three years, while improving quality and the customer experience. The successful candidate needs to be someone who can drive results, influence stakeholders, understand systems and processes, and identify opportunities for improvement. We need… more
- Amazon (Bellevue, WA)
- …to 3P sellers to help them resell preowned products. As the Sr. Product Manager for Cx , you will be responsible for delivering world-class customer experiences ... global customer impact. Key job responsibilities * Defining a CX vision for Amazon Resale's shopping experience in partnership...tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred… more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX ) & INSIGHTS, SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights is responsible for driving a ... client-centricity within City National Bank, this role oversees a CX and Client Insights team that partners daily with...a discipline of co-creation to the organization by leveraging CX strategies and new digital customer insight communities to… more
- 3M (IN)
- …and Channel Sales on key local strategic programs (outside T18) * Work with Area CX and provide input and sign off on Priority Program Brief. * Together with Area ... CX , review content plan and Creatives for local input....on EOC alignments * Makes recommendations both for area CX and country teams on how to best deploy… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies and ... organizational capabilities to systemically transform the CX culture and improve customer satisfaction, loyalty, and business growth across all touchpoints. You will… more
- Rady Children's Hospital San Diego (San Diego, CA)
- JOB SUMMARY: The Manager , Customer Experience ( CX ) - Sales Operations will oversee both customer service operations and sales processes, ensuring smooth customer ... equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is… more
- WSP USA (Minneapolis, MN)
- …Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in commissioning ... and mechanical engineering to manage and lead commissioning projects. Collaborate closely with clients, architects, and project teams to ensure the successful execution of commissioning activities. This position requires expertise in MEP systems, LEED… more
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