- NRG Energy, Inc. (UT)
- …data sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by ... $50-$70M over the next three years, while improving quality and the customer experience. The successful candidate needs to be someone who can drive results, influence stakeholders, understand systems and processes, and identify opportunities for improvement.… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work… more
- Amazon (Arlington, VA)
- …Experience/Success and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or ... deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR * The role… more
- Serco (GU)
- …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... related to facility/infrastructure projects. + Eight years of experience as a program manager evaluating the performance of contractor workforce/projects and… more
- Amazon (Seattle, WA)
- …drive projects that have direct impact on the operational and financial results. The ABCS Sr. Program Manager - CX , is a core member of ABCS organization ... job responsibilities Responsible for the coordination and completion of project/ program . Oversees all aspects of international expansion customer experience. Sets… more
- Serco (Panama City, FL)
- …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... **Position Description** Looking for a Program Manager opportunity at a place where you can make a difference every day? Discover this great opportunity in our… more
- Amazon (Bellevue, WA)
- …to 3P sellers to help them resell preowned products. As the Sr. Product Manager for Cx , you will be responsible for delivering world-class customer experiences ... "Be the preferred destination for customers buying openbox/returned products". Through this program , we sell millions of quality open-box and pre-owned products each… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... and sponsorship programs. The ideal candidate will combine strong technical program management skills with a data-driven approach to quality control, leading… more
- 3M (IN)
- …T18) * Work with Area CX and provide input and sign off on Priority Program Brief. * Together with Area CX , review content plan and Creatives for local ... Area-led programs specifically the T18 and ensures it drives program objectives * Support CD /SM and Channel Sales...on EOC alignments * Makes recommendations both for area CX and country teams on how to best deploy… more
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