- NRG Energy, Inc. (UT)
- …with our customers. This Program Manager will lead a single program or multiple programs within our CX group, depending on size and complexity, ... looking for:** **EXPERIENCE** : We are seeking a candidate with extensive program management experience, demonstrated through a proven track record of successfully… more
- Amazon (Sumner, WA)
- Description Amazon is looking for a Program Manager with a strong understanding of materials, packaging, and the e-commerce journey. They should have a proven ... projects/programs across multiple verticals. We are looking for a program manager with extensive program ...milestones and project performance. About the team The AMXL CX Strategy/Concessions team has a 360-degree approach to continuously… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work… more
- Capgemini (Chicago, IL)
- …and close-out of the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has technical and ... Experience ( CX ) and Engagement Management capabilities, the CX Engagement Manager will lead teams of...+ Business Value + Co-create business case, charter, and program governance as needed + Create unique and innovative… more
- Serco (GU)
- …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... related to facility/infrastructure projects. + Eight years of experience as a program manager evaluating the performance of contractor workforce/projects and… more
- Qualtrics (Provo, UT)
- …an Engagement Manager , you'll help architect and operationalize our internal CX program -translating business needs into innovative, scalable solutions on the ... the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence**...analytics to convey insights and drive impactful reporting on CX program outcomes. + Accountability and Ownership:… more
- Capgemini (Chicago, IL)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... and sponsorship programs. The ideal candidate will combine strong technical program management skills with a data-driven approach to quality control, leading… more
- 3M (IN)
- …T18) * Work with Area CX and provide input and sign off on Priority Program Brief. * Together with Area CX , review content plan and Creatives for local ... Area-led programs specifically the T18 and ensures it drives program objectives * Support CD /SM and Channel Sales...on EOC alignments * Makes recommendations both for area CX and country teams on how to best deploy… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... Engineer should be adept at developing new work scopes for a program , including creating Requests for Proposals (RFPs), establishing requirements and Service Level… more
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