- Coinbase (Salt Lake City, UT)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value… more
- NRG Energy, Inc. (UT)
- …with our customers. This Program Manager will lead a single program or multiple programs within our CX group, depending on size and complexity, ... looking for:** **EXPERIENCE** : We are seeking a candidate with extensive program management experience, demonstrated through a proven track record of successfully… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... and sponsorship programs. The ideal candidate will combine strong technical program management skills with a data-driven approach to quality control, leading… more
- CBRE (Omaha, NE)
- …construction quality test scripts for Level 1 through Level 5 commissioning + Support the Program Cx Manager in data collection, recordation and analysis + ... for consistency and adherence to Google expectations as directed by Google, support Cx Program Manager in the proper implementation of Cx … more
- Serco (GU)
- …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... related to facility/infrastructure projects. + Eight years of experience as a program manager evaluating the performance of contractor workforce/projects and… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... Engineer should be adept at developing new work scopes for a program , including creating Requests for Proposals (RFPs), establishing requirements and Service Level… more
- Coinbase (Topeka, KS)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...and non-technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so… more
- Lincoln Financial (Greensboro, NC)
- …available for this opportunity. **Requisition #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness team, you would play a ... change management experience * Working knowledge of Lincoln's Financial Wellness program and WellnessPATH capabilities * Knowledge of Wellness Industry best… more
- Zoom (San Jose, CA)
- What you can expect We are looking for a Senior CX Operations Manager with focus on Renewals Operations to drive forecast accuracy, operational excellence, and ... renewal execution and smooth end-of-quarter processes. + Contributing to QBRs, program retrospectives, and operational reviews to track progress and inform strategic… more
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