- Coinbase (Richmond, VA)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value… more
- Amazon (Denver, CO)
- …them to completion. AWS is looking for a dynamic experienced Commissioning Program Manager with data center commissioning experience (or critical ... infrastructure). The Commissioning Program (CxP) provides direction of all commissioning process aspects...or similar commissioning management tool * Experience as the Cx Project Lead/ Manager for 5 Data Center… more
- Coinbase (Jackson, MS)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As the CX Compliance Program Manager at Coinbase, you'll lead the ... accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs… more
- Amazon (Seattle, WA)
- Description The Technical Program Manager (TPM) for WW Pricing CX leads the program to improve customers' comprehension of Amazon prices. They delight ... and plan durability. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams… more
- Coinbase (Boise, ID)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible for delivering the… more
- Walmart (Bentonville, AR)
- …a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end journeys that ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds What you'll do...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Coinbase (Lansing, MI)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... exceptional customer experiences. As you pursue operational excellence in CX , you will also join a community of design..., you will also join a community of design program managers in our broader ADX organization to leverage… more
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