- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
- Insight Global (Coral Springs, FL)
- …ensuring timely resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate… more
- Kennedy Krieger Institute (Baltimore, MD)
- …desk. Answer calls and address user concerns in a helpful and courteous manner. 2 . Provide end user support and serve as primary contact for software-related issues. ... proficiency in the use of all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved in a timely manner with the… more
- TEKsystems (Jackson, MS)
- …for a PC Technician/ Helpdesk Support Professional to join the offsite desktop support team, to help with a hardware deployment project first, then after, will ... transitioned back to main campus. We recently split their desktop team into 2 separate teams to...users have to submit a ticket and wait for helpdesk / desktop to respond which takes time. We… more
- Alfred University (Alfred, NY)
- …read and write and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations, statistical calculations and ... clients requirements. This could range anywhere from 15% to 2 % depending on University's computer needs. + Deploy new...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- Insight Global (Brunswick, GA)
- …and Requirements High School Diploma Minimum of 2 years proven experience in desktop support or IT helpdesk roles. Strong knowledge of Microsoft 365 suite ... to authentication, connectivity, and application performance. Technical Troubleshooting -Resolve Level 1 and Level 2 ...2 support tickets related to Microsoft 365 and desktop environments. -Escalate complex issues to Tier 3 or… more
- SAIC (Pierre, SD)
- **Description** SAIC is seeking a ** Desktop Support** in **Pierre, SD** to support the **US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** ... personal computers either by telephone, or on-site for PC desktop hardware and software packages. + Install and test...Associates degree and three (3) years' experience; additional two ( 2 ) years' experience can be considered in lieu of… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...Contribute to physical security system support to meet service level agreements. + Support configuration and management of Windows… more
- The Raymond Corporation (Charlotte, NC)
- …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... Provides first-line response and problem resolution (Levels 1 and 2 ) for end-users requiring assistance with IT-related issues and...other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. Acts as a liaison… more
- Graebel Companies, Inc. (Aurora, CO)
- …responsible for fielding trouble calls, providing proficient hardware and application level support to users to include providing communication/training to users on ... desktop systems, assisting them with setup issues, hardware or...issues, hardware or applications failure and documenting work via helpdesk ticket application. Also responsible for administration and internal… more