- Universal Technical Resource Services, Inc. (Dover, NJ)
- Universal Technical Resource Services , Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy ... Center Team Lead or ITIL Foundation + Microsoft Certified: Modern Desktop Administrator Associate + Experience with Army ticketing systems (eg, AESMP, AESD). +… more
- NTT DATA North America (Atlanta, GA)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Lead /Supervisor to join our team in Atlanta, Georgia ... + Provides direct supervision to a large team of desktop support staff + Work is guided by operational...outcomes and manages performance. + Manages a larger field service team and/or a supplier relationship. + Regularly coaches… more
- TEKsystems (New York, NY)
- Description The client needs a Lead Desktop support tech to support their NYC office. That office has their Executive Suite so they need to be incredibly ... existing procedures. o Define and own the White Glove service for C-Suite executives Skills Troubleshooting, Desktop ,...troubleshooting and managing the Google suite and Microsoft 365 services including but not limited to Intune and Autopilot… more
- TEKsystems (Arlington, TX)
- …-A+ Certification Candidate must provide a cell phone for Receiving calls from Desktop lead or Manager regarding high priority tickets. Skills Desktop ... Description Job Description Williams-Sonoma, Inc. - Desktop Technician III Project: WSI is in need...levels within the organization, along with providing excellent customer service . This resource will be supporting roughly 300 end… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented ** Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... with 4 days onsite and 1 day remote. The ** Desktop Support Services Help Desk Lead...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- American Express (New York, NY)
- …New York City Headquarters. + Participate in and help ensure the delivery of premium services and support to our clients + Lead and contribute to a wide ... systems and components + Act as a SME and lead problem resolution and root cause analysis of complex...and KPI's. + Develop and implement strategies to optimize service delivery processes and improve efficiency. + Monitor … more
- Insight Global (New York, NY)
- …. Continuously improve the ticketing process to reduce resolution times and improve service quality. . Track, analyze, and report on ticket trends to identify ... repair, and software licensing needs. . Negotiate vendor contracts and ensure service delivery meets SLA standards and company requirements. Technical Expertise &… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …about technology, security, and process improvement, this is an exciting opportunity to lead desktop -related projects and shape the future of our IT environment. ... configurations, procedures, and troubleshooting steps. + Project Management - Lead desktop -related IT projects, ensuring on-time delivery within budget… more
- Trinity Health (Davenport, IA)
- …and deployment of new technologies, and implementation/configuration of applications, and may lead desktop and network based systems designs and projects. + ... and technical expertise in the planning, design and installation of new and existing desktop systems. Provides senior level support of all desktop and network… more
- TEKsystems (Lancaster, PA)
- …will be considered for this position. About the Role We're seeking an experienced Desktop Engineer to lead the design and deployment of client computing ... Desktop Engineer Location: Lancaster, PA, US Workplace Type:...and Enterprise Applications. + Serve as escalation point for Service Desk issues and lead root cause… more
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