- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- Intellatriage (Brentwood, TN)
- …support of onboarding process. + Work closely with the Director of Call Center Operations to complete projects as required. Requirements Qualifications ... of the organization. The role reports to the Director of Operations . This is a full-time,...the time. + Conduct daily data entry with client on- call schedules for the nursing team performing triage. +… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- University of Virginia (Charlottesville, VA)
- …packaging, central fill, home delivery, order processing, and centralized call center operations . The Director collaborates with multiple stakeholders to ... The Director , Pharmacy Central Fulfillment Services is responsible for...leadership, integration, and oversight of centralized pharmacy fulfillment and call center operations within the… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...sites, and critical business functions, including manufacturing and research operations . As the POD lead for global networking, this… more
- ABM Industries (NY)
- …match are immediately vested. *All USA candidate locations will be considered. The National Director of Fulfillment Center Operations is dedicated to one ... types in their assigned territory + Partner with the Director of Leadership Development to identify, train, assess and...opportunities to reduce ABM overhead expense across the fulfillment center portfolio + Act as an operations … more
- Mass Markets (Killeen, TX)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director… more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director… more
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