- Entergy (The Woodlands, TX)
- …ensure a consistent experience across the channels. This role will partner closely with the Call Center Operations director to deliver an omni-channel ... **Job Title:** Director of Digital Operations **Work Place...candidates for work visas for this position. **Job Segment:** Operations Manager, Manager, Call Center ,… more
- Mass Markets (Tampa, FL)
- …master's degree or relevant certifications preferred. + Proven experience in debt collection, call center operations , or financial services management, with ... ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Director ...of contact for our P&C clients and the MCI operations and shared services team. Key Responsibilities: + Develop… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Intermountain Health (Montgomery, AL)
- **Job Description:** The Director of Contact Center Operations is responsible for leading the operational management, and overall performance of a virtual ... call center that supports Intermountain Health's Canyon's...objectives. Identifies opportunities for innovation and improvement in contact center operations , including the adoption of new… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** **Overview** The Director of Contact Center Operations provides leadership and accountability for the contact center . The Director ... to help identify strengths, weaknesses, opportunities and threats to the contact center operations . Identifies, develops and implements strategies and tactics to… more
- Georgetown Univerisity (Washington, DC)
- …students learn the law in the place where laws are made. The Assistant Director of Financial Analysis and Operations assists the Deputy Chief Financial Officer ... Requests, GU-Pass, and GMS Delegations. Work Interactions The Assistant Director of Financial Analysis and Operations position...to the Deputy CFO who reports to the Law Center 's Chief Financial Officer (CFO). The Assistant Director… more
- Mass Markets (Savannah, GA)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director… more
- Mass Markets (Savannah, GA)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director… more
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