- Crate & Barrel (Northbrook, IL)
- …will lead the Store Point of Sale, Store Customer Services systems, Contact Center customer service systems, and Business-to-Business point of sale ... a Director , Engineering - Stores, Design Services, Contact Center , and B2B Systems. We are...of Sale systems, Store Customer Services systems, Contact Center customer service systems,… more
- Kyndryl (Atlanta, GA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Seattle Children's (Seattle, WA)
- The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational leadership for the organization's centralized ... ambulatory contact center operations. Reporting to the Associate...Experience** Bachelor's Degree. 5-7 years of progressive experience in customer service, patient relations, call center , or… more
- CUNY (New York, NY)
- Assistant Director of the Rockowitz Writing Center (Academic Resource Center Specialist) **POSITION DETAILS** Hunter College is the largest college in the ... activities and monitor progress towards them. + Oversee all operations of the Writing Center in the absence of the Director + Keep abreast of current… more
- Sylvan Learning (Holland, OH)
- …Center Director : Toledo - Holland GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience, sales, and local ... Center to achieve performance goals and grow the Center . The Center Director is... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- Sylvan Learning (Lewis Center, OH)
- …ensuring robust instructional experiences. The Director serves as the point-of- contact for customers and manages Center operations. ESSENTIAL JOB FUNCTIONS ... Center Director - Lewis Center... Center Director - Lewis Center GENERAL SUMMARY...Director is responsible for delivering a high-quality personal customer experience by ensuring that Sylvan education programs are… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service/ contact center leadership required. 5 years of ... ** Director of Call Center ** **Location:** **Larkin...leader responsible for building and operating a high-performance, patient-first contact center that serves as the health… more
- Greater Lawrence Community Action Council (Lawrence, MA)
- Job Summary: The Merrimack Valley Career Center Director is responsible for establishing the annual goals and managing the organization to achieve those goals, ... budget, and overseeing the general operations of the career center . The Career Center Director ...contact and public presence for the one-stop career center with city, state, Workforce Board, college, Chambers, employers,… more
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