- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 ... Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...worked. McLean, VA: $264,300 - $301,700 for Sr Business Director Candidates hired to work in other locations will… more
- Compass Group, North America (New Hyde Park, NY)
- …Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience ** **Location:** NY, CT, NJ Markets **Reports to:** ... Senior Leadership The Director , Customer Experience plays a critical role within Coffee Distributing Company's (CDC) Account Management Team, leading… more
- Mastercard (O'Fallon, MO)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Experience & Engagement (GBSC AskPeople ... operational excellence with a vision of what's next. Our Customer Experience functions, including AskPeople Services, play...role is pivotal in shaping the future of employee experience and inquiry management at Mastercard. The Director… more
- Fortive Corporation (Pittsburgh, PA)
- …treating people fairly and with dignity. We are seeking an experienced and dynamic Sr. Director , Customer Experience to lead our customer -facing ... 8. Establish and monitor key performance indicators (KPIs) for the customer experience teams, ensuring high standards of service delivery. 9. ** Customer… more
- Gilead Sciences, Inc. (Santa Monica, CA)
- …we know one thing is certain. Today is just the beginning. The **Associate Director , Customer Experience and Systems,** will be responsible for supporting ... and execution of key projects and programs related to the customer experience and commercial IT systems. + Facilitate alignment with local affiliate… more
- UKG (Raleigh, NC)
- …About the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be ... driving digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention. + History of applying intelligence… more
- Robert Half Finance & Accounting (West Chester, PA)
- Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience , customer service, ... customer success and leadership. As the Director of Customer Experience , you will oversee the proper operations of the customer service department and… more
- Robert Half Office Team (Hammond, IN)
- Description We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible ... ESSENTIAL DUTIES AND RESPONSIBILITIES + Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives. +… more
- SCI Shared Resources, LLC (Houston, TX)
- …our associates. Consider the possibilities of joining a Great Place to Work! The Director , Customer Experience is responsible for implementing and optimizing ... by translating customer insights into actionable initiatives. The Director , Customer Experience partners closely with product, UX/UI, marketing, and… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
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