- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 ... Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...worked. McLean, VA: $264,300 - $301,700 for Sr Business Director Candidates hired to work in other locations will… more
- Mastercard (New York, NY)
- …Yield Sales team is looking for a Sales Director to drive our customer experience strategy forward by consistently innovating and problem-solving. The ... ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial… more
- CVS Health (Chicago, IL)
- …and more compassionate. And we do it all with heart, each and every day. The Director of Customer Strategy will be responsible for developing the strategy ... investment, business targets, and deployment of internal resources. The Director will be expected to back their strategy...experience in retail, CPG, or other related field. Experience in customer strategy a… more
- Proofpoint (Chicago, IL)
- …security partner. The Role We are looking for a Director , CS Data Strategy & Operations to join the Customer Office organization (Professional Services, ... fueling our transformation toward an automated, scalable motion. The Director , CS Data Strategy & Operations will:...years of experience within SaaS, focused on strategy & operations in Services & Customer … more
- Merck (North Wales, PA)
- …of our pipeline this is a very exciting time to join the Customer Segment Strategy team. The Associate Director of US Customer Segment Strategy is ... IAM's mission of supporting broad patient access. The Associate Director is responsible for developing the resources and tools...not limited to, the following: + Responsible for above-brand customer strategy & account management approach for… more
- Boehringer Ingelheim (Ridgefield, CT)
- …tracks the associated agreed measurable business outcomes. Proactively engages with Medical Customer Experience , A&I, and Capability Excellence teams to ensure ... that our strength and competitive advantage lie with our people. The Senior Associate Director , Medical Affairs Strategy Team Member serves as the subject matter… more
- Bristol Myers Squibb (Princeton, NJ)
- …This role is part of the Global Pricing organization and reports to the Director of PBM/Payer, Contract Strategy and Analytics. The Associate Director ... versus other available therapies in therapeutic areas where BMS competes. The Associate Director of Contract Strategy and Analytics utilizes a deep understanding… more
- Publicis Groupe (Chicago, IL)
- …enabling automation and scale across our integrated media approach. **Overview** The Director , Audience Strategy , DTAI will play an integral role in ... scale. Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise...approaches that will allow the practice to scale. The Director will work with Audience Strategy practice… more
- Hilton (New York, NY)
- …branded experiences\. You will report to the Senior Director , Lifestyle Brands Experience , Performance & Strategy and play an important role in defining ... context to leadership teams\. + Shape the F&B guest experience strategy for Hilton's Lifestyle brands, ensuring...execution and team member education\. + Liase with the Customer & Brand Insights team to translate data into… more
- ServiceNow, Inc. (San Francisco, CA)
- …purpose to make the world work better for everyone. **Role Summary** The Senior Director , Digital Experience Strategy is responsible for defining and ... and Digital Technology. **Key Responsibilities** **1. Define the End-to-End Digital Experience Strategy ** + Develop and execute a comprehensive omnichannel… more
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