- The Cigna Group (Bloomfield, CT)
- …Description Summary:** The Managing Director of the Pharmacy Benefit Management (PBM) Customer Service Operations will be responsible for leading and ... and technology. Provides leadership and direction through high-level professional staff, and customer service operations directors. This role will manage… more
- Mass Markets (Dallas, TX)
- …you will act as the primary point of contact to the director of customer service and the MCI operations and shared services team. Key Responsibilities: ... team leadership, problem-solving and coaching + Manage growth and oversee the customer service operations + Improve and strengthen existing programs +… more
- University of Miami (Miami, FL)
- … Operations & Planning and the Executive Director , UHealth Facilities & Operations on customer service , timely notification of utility outages or ... this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . Asst. VP Facilities & Operations The University of Miami/UHealth department of Facilities has… more
- KPS Global, LLC (Fort Worth, TX)
- …appraise, and discipline staff REPORTING RELATIONSHIP This position will report directly to the Director Customer Operations and is a key member of the ... satisfaction. This role requires leadership in optimizing workflows, managing customer service teams, and collaborating across departments...Leadership Team. STAFF & RESOURCES The Assistant Director Customer Operations will have… more
- MTA (Brooklyn, NY)
- Director Operations Training - Service Delivery Job ID: 11504 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: ... Date Posted: Apr 22, 2025 Description Job Information: Title: Director Operations Training - Service ...rules, policies, and procedures + Strong management, problem solving, customer service , and administrative skills. + Adaptable… more
- Mobile Communications America (Spartanburg, SC)
- Mobile Communications America, Inc. is seeking a strategic and results-driven **Senior** ** Director , Customer ** ** Operations ** to lead and optimize the ... a pivotal role in defining, standardizing, and streamlining business processes related to customer operations . Your work will ensure the company is positioned… more
- Honeywell (Northford, CT)
- As a Director , Customer Experience (CX) & Field Operations here at Honeywell, you will have the opportunity to lead and oversee our customer experience ... and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and...such as a Master's degree or MBA + Outstanding customer service orientation + Continuous process improvement… more
- Capgemini (Orlando, FL)
- …meeting/exceeding requirements set forth by Capgemini and the customer . The Senior Director of Network Operations will be responsible for the global delivery ... **Job Title** : Operations Delivery Director **Location** :Orlando,FL **Travel**...and assist remediation efforts to ensure supporting Capgemini & customer organizations are properly supporting the network service… more
- Medical Mutual of Ohio (Brooklyn, OH)
- …and installations and implementations. This position ensures smooth and efficient operations to achieve customer satisfaction by overseeing all activities ... . Directs the implementation, development, and maintenance of multiple TPA operations and customer inquiry systems. Ensures that all operational… more
- City of New York (New York, NY)
- …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also… more
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