- Under Armour, Inc. (Baltimore, MD)
- …user experience. This person will also manage UX research, A/B testing, and the voice of the customer to continuously improve our products based on user ... Director , User Experience ** Director , User Experience**...and stakeholders to understand business goals, target audience, consumer journeys and other factors that will impact that user… more
- Staples (Framingham, MA)
- …balancing seasonal category needs with long-term journey improvements. They champion the customer voice , oversee funnel performance and testing, and foster ... experience - understanding behaviors, anticipating needs, and creating intuitive journeys - with the science of digital optimization through...Customer & Analytics Expertise o Act as VOC ( Voice of Customer ) and FullStory champion, embedding… more
- American Express (Phoenix, AZ)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... range of products. **Overview** We are looking for a visionary and strategic ** Director of Acquisition Digital Product Management** to lead a team of product… more
- Lilly (Indianapolis, IN)
- …best-in-class unified experience that integrates diverse digital journeys while incorporating customer expectations combined with Voice of the Customer ... UE Patient Experience will report directly to the Sr. Director , Group Product Manager, and partners closely to implement...and viability. + Serve as a hardworking and data-driven voice of the customer (VoC) and the… more
- ADP (Roseland, NJ)
- …Transaction Monitoring and Anomaly Detection + Develop monitoring capabilities across all customer journeys and business units to identify potentially fraudulent ... **ADP is Hiring a Director - Fraud Data Analytics & Reporting** We...are embedded into key processes. + Function as the voice of fraud analytics across ADP, influencing strategy and… more
- Kyndryl (Oklahoma City, OK)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys , improving customer technology operations, and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …taking a job, you're making a difference in people's lives.** The Executive Director , Digital Experience is responsible for shaping and driving Beth Israel Lahey ... Health's (BILH) digital customer engagement platforms, with a focus on digital marketing...conditions. + Ensure digital content reflects the BILH brand voice , tone, and messaging while addressing the needs of… more
- MongoDB (New York, NY)
- We're looking for a Director of Executive Communications to shape how MongoDB's leaders communicate and how the world understands MongoDB. You will play a central ... + Maintain a consistent publishing and messaging rhythm that reinforces MongoDB's voice across the AI, developer, and enterprise software ecosystems 2/ Narrative… more
- American Express (Phoenix, AZ)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... in this role?** Reporting into the VP, Sales-Assisted Onboarding, the Director , Global & Large (G&L)/International Card Services (ICS) Sales-Assisted Corporate… more
- Edward Jones (St. Louis, MO)
- …Overview** Leads and drives strategy, planning, and execution for key, identified experience journeys that are critical to the success of Edward Jones firm ambition. ... experience strategy, practices, measures and outcomes for critical experience journeys . + Provide clarity to the firm on what...and associate development and career pathing. + 'Champion the voice of the client / branch team and experience… more