- Generac Power Systems (Waukesha, WI)
- …Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management + Enterprise ... (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Head of Enterprise Incident Management will lead a team responsible for the ... remediation efforts are taken swiftly. As the Head of Enterprise Incident Management , responsibilities include...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- Citizens (Johnston, RI)
- …TX or Phoenix AZ Role is not relocation eligible. The Enterprise Incident Management team leads all aspects of major incident management across ... among designated technology and business leaders. Effective and robust major incident management delivery is...incident / event. Reporting to the Manager of Enterprise Incident Management , the Sr… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... management and business continuity teams. 6. Align incident response with enterprise governance frameworks, working...management experience, with at least 5 years leading major incident response in the financial sector… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... management experience, with at least 3 years leading major incident response in the financial or...Understanding of regulatory frameworks (eg, FFIEC, SOX, PCI-DSS) and enterprise risk management principles 2. Experienced business… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Saturday 5 pm to 1 am US Pacific Shift_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever...in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for… more
- Target (Brooklyn Park, MN)
- …experience. + Technology experience in an IT support or operations role. + Experience in an incident management or major incident response role + Strong ... Sr. Response Manager in the TOC, you will: + Lead and facilitate the entire incident management process, from detection to resolution and post incident … more
- General Dynamics Information Technology (Chantilly, VA)
- …Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL),IT Incident Management ,System Administration **Experience:** 3 + years ... an individual to fill a position as an ITSM Incident Management Analyst for our team. This...service support from a central location for a dispersed enterprise customer base using tools such as ServiceNow. The… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Change Management , Incident Management ,System Administration **Experience:** 5 ... of services + Monitor and clean-up orphaned tickets + Monitor and enforce compliance of Incident Management Policy + Maintain Incident Management policy… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more
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