- Generac Power Systems (Waukesha, WI)
- …Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management + Enterprise ... (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly… more
- Arizona Public Service (Phoenix, AZ)
- …continuously improve IT services across the enterprise . You'll serve as the Major Incident Management (MIM) subject-matter expert, partnering with the ... Enterprise Emergency Management and IT Disaster...your day would be like: + Lead and coordinate Major Incident Management (MIM) activities,… more
- American Express (Phoenix, AZ)
- …global fixes and thorough reporting on resolutions + Oversees and manages EMIM ( Enterprise Major Incident Management ) bridges, coordinating efforts ... maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise -wide transparency, consistency, and alignment with cutting-edge data standards… more
- Truist (Atlanta, GA)
- …hub city location, the work style will be: In Office (5 days/week). Truist's Enterprise Incident Management (EIM) organization is seeking a strategic leader ... 1. 15+ years of experience in risk, business continuity/disaster recovery, enterprise response ( incident /crisis) management , operations, administration,… more
- Cognizant (Fort Mill, SC)
- …Minimum 4+ years of experience in Major Incident Management . . Strong understanding of enterprise technologies: servers, databases, networks, mainframes, ... ** Major Incident Manager - Onsite** **Location:**...** Major Incident Manager - Onsite** **Location:** Fort Mill, SC...middleware, APIs, virtualization, etc. . Proficiency in incident management tools (eg, ServiceNow, Xmatters). .… more
- Warner Bros. Discovery (Atlanta, GA)
- … + Own and manage the end-to-end incident management and major incident processes across the enterprise , ensuring alignment with ITIL best ... Management , to ensure the incident management process is tightly aligned with enterprise ...of the incident management and major incident management processes. +… more
- Bank of America (Charlotte, NC)
- Cyber Incident Response & Management Co-Lead Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Cyber- Incident -Response Management -Co-Lead\_25045639) **Job Description:** At Bank of… more
- OSI Digital (Irvine, CA)
- … management of all IT major incidents and continuously improve the Major Incident Management process. Collaborate with multiple departments to ensure ... . Will make independent decisions regarding new processes and procedures for the Major Incident Management process. Job Responsibilities: + Designs and… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Tier 2 incident responses, and drives continuous improvement of the Incident Management process. Requirements + Supports the restoration of network ... at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible...+ Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more
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