- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... enterprise service delivery model. We're seeking motivated ** Enterprise Service Desk (ESD) Lead Technicians** to be the first point of contact for… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a...and performance of the Tier 1 service desk team supporting a high-volume, enterprise client. Acting ... team lead , or supervisor role within a service desk or IT support environment. -Proven...teams. -Customer-oriented mindset with a focus on delivering excellent service . -8am-5pm CST schedule -Experience supporting enterprise … more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category:...for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- State of Massachusetts (Chelsea, MA)
- …*The Executive Office of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged ... the Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as...*About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX), Enterprise Service Delivery,ITIL Framework,IT Service Desk , Service ... **How You Will Make an Impact:** + Direct 24x7 Enterprise IT Service Desk operations...management program and continuous improvement + Lead enterprise -wide escalation management. Direct incident, problem, and service… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... significant impact on our organization. If you have the qualifications and passion to lead our Service Desk to new heights, we encourage you to apply. Key… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL… more
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