- Parker Hannifin Corporation (Cleveland, OH)
- Enterprise Digital & IT Lead - Global Service Desk Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted ... Apply Now > Save JobJob Saved Position Summary The Enterprise Digital and IT Team Lead will...surveys, and other supporting metrics to deliver gold standard service and support as well as drive quality assurance… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …the US, excluding US Territories. What You Will Do Help Desk Management (50%)* Service Delivery & Operations: + Lead , manage, and mentor a team of Help ... Information Officer and serving as an Assistant Director of Enterprise IT, the Help Desk and Multimedia...Desk technicians, fostering a culture of customer service excellence, continuous improvement, and problem-solving. + Oversee the… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...**Team Manager** . As a first-line manager, you will lead and oversee daily IT support operations, ensuring the ... from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI has an...coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?** This contract is responsible for maintaining… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Leidos (Norfolk, VA)
- …additional operational support coverage for the team + Coordinate knowledge development and dissemination - Lead Service Desk Tier I team toward delivery of ... individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead , you...organizational goals + Position team toward delivery of Enterprise metrics + Assist and train SvD agents +… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Proven IT (Tinley Park, IL)
- Help Desk Team Lead Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) Apply Description As theMNS Team Lead , you ... hands-on role in supporting client infrastructure. Reporting to the Help Desk Manager, this position combines leadership, project support, asset tracking, and… more
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